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Serious Injury

Serious Injury Claim Guide

serious injury claim guide
serious injury claim guide

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This Serious Injury Claim Guide gives information on serious injury claims.

It explains the rights who suffer serious injuries.

Suffering a serious injury can be life-changing, both physically and emotionally. Therefore, it is essential to understand your rights and the support available if you or a loved one has been seriously injured due to someone else’s negligence.

This guide explains what qualifies as a serious injury, the most common causes, and how a serious injury claim can help you move forward.

How Are Personal Injury Claims Usually Settled?

A serious injury, sometimes referred to as a catastrophic injury, is one that has a long-term or permanent impact on a person’s life. Sadly, in many cases, a full recovery is not expected.

Examples of serious injuries include:

  • Brain injuries
  • Spinal cord injuries
  • Amputations
  • Multiple or complex injuries
  • Fatal accidents

As a result, anyone affected by these injuries often requires specialist legal, medical, and rehabilitative support.

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Common Causes of Serious Injuries

Serious injuries can occur in many situations. However, some causes are more common than others.

The most frequent causes of serious injury claims include:

  • Accidents on construction or building sites
  • Accidents at work
  • Catastrophic road traffic accidents
  • Cycling or motorbike accidents
  • Pedestrian accidents
  • Medical negligence, including surgical errors

Because these incidents often involve complex liability issues, early legal advice is crucial.

Can I Make a Serious Injury Claim on Behalf of Someone Else?

In some situations, an injured person cannot make a claim themselves. For example, they may lack mental capacity or have suffered severe brain injuries.

In these cases, the law allows a close family member or representative to bring a serious injury claim on their behalf. This ensures the injured person still receives the compensation and support they need.

If you are considering making a claim for someone else, our expert solicitors will gladly talk through your options and next steps.

Is There a Time Limit for Serious Injury Claims?

In most cases, you have three years to start a serious injury claim. This period usually begins from:

  • The date of the accident, or
  • The date you became aware of the injury or diagnosis

However, some exceptions apply. Therefore, it is always best to seek legal advice as soon as possible.

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Serious Injury Claims: How NJS Law Can Help

At NJS Law, we specialise in supporting people who have suffered serious or catastrophic injuries. From the outset, we focus on securing both financial compensation and practical support.

We can help you with:

  • Claiming compensation
  • Accessing medical treatment
  • Rehabilitation and recovery planning
  • Adapting your accommodation
  • Reviewing benefits and financial support
  • Assessing future employment prospects
  • Arranging expert care and assistance

Importantly, we understand that serious injuries affect not only the injured person but also their family. Therefore, we provide dedicated support at every stage of the claim.

Our team has decades of combined experience in handling serious injury claims, and we are committed to achieving the best possible outcome for you.

CONTACT US

Get in touch using the form below or via the following methods:

0800 6525 656
injury@njslaw.co.uk

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Medical Negligence

Medical Negligence Claim Guide

medical_negligence_medical_negligence_claims_Solicitors
medical_negligence_medical_negligence_claims_Solicitors

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This Medical Negligence Claim Guide gives information on medical negligence claims.

It explains the patients’ rights who suffer surgical or medical negligence errors.

What Is Clinical Negligence?

Clinical negligence, more commonly referred to as medical negligence, occurs when a healthcare professional fails to provide treatment that meets the accepted standard of care. As a result, the patient may suffer a new injury or experience a deterioration in an existing condition.

Medical negligence can arise in several ways. For example, it may involve a delay in diagnosis, a misdiagnosis, incorrect treatment, or a surgical error. In each case, the key issue is whether the care fell below an acceptable medical standard and caused avoidable harm.

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Medical Misdiagnosis Claims

Medical misdiagnosis claims generally fall into three categories:

  • Incorrect diagnosis
  • Delayed diagnosis
  • Missed diagnosis

An incorrect diagnosis occurs when a medical professional wrongly identifies your condition. By contrast, a delayed diagnosis arises when your condition is recognised later than it should have been. Finally, a missed diagnosis happens when a doctor fails to diagnose any condition at all.

Crucially, the consequences of misdiagnosis can be severe. Without timely and appropriate treatment, patients may suffer permanent injury or a worsening condition. In serious cases, such as cancer or cauda equina syndrome, delayed or missed diagnosis can be life-changing.

Making a GP Negligence Claim

General Practitioners are held to the same professional standards as other healthcare providers. Accordingly, they owe their patients a duty to deliver appropriate and competent care.

If a GP fails to diagnose a condition, delays treatment, makes a prescribing error, or does not refer you for specialist care when required, this may amount to GP negligence. Where such failures cause avoidable harm, a compensation claim may be possible.

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Surgical Errors and Negligence

General Practitioners are held to the same professional standards as other healthcare providers. Accordingly, they owe their patients a duty to deliver appropriate and competent care.

If a GP fails to diagnose a condition, delays treatment, makes a prescribing error, or does not refer you for specialist care when required, this may amount to GP negligence. Where such failures cause avoidable harm, a compensation claim may be possible.

Hospital Negligence Compensation Claims

Poor hospital care can take many forms. For instance, patients may suffer from pressure sores, medication errors, delayed diagnosis, or preventable falls during an inpatient stay. Unfortunately, these issues can make an existing condition worse rather than better.

Whether the treatment took place in an NHS hospital or a private medical facility, our specialist medical negligence team can help you pursue the support and compensation you deserve.

How NJS Law Can Help

At NJS Law, our medical negligence team has decades of combined experience supporting clients who have been harmed by medical mistakes. Above all, we focus on helping you access the support you need to rebuild your life after negligence.

Because every case is different, we provide tailored advice based on your individual circumstances. In addition, we can usually act on a No Win No Fee basis, reducing financial risk while your claim is ongoing.

If you believe negligent medical care has caused you harm, please contact us to discuss your situation and explore your options.

CONTACT US

Get in touch using the form below or via the following methods:

0800 6525 656
medical@njslaw.co.uk

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Occupier Liability

Occupier Liability Claim Guide

Occupier_Liability_Personal injury occupiers slips claims
Occupier_Liability_Personal injury occupiers slips claims

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This Occupier Liability Claim Guide gives information on occupier liability claims.

Occupier Liability Claim Guide

Accidents which take place on property or land owned by someone else are called Occupiers Liability Claims.

The ‘occupier’ is usually the person, council or company, landlord or tenant who has ‘control’ over the premises/land where you were injured. An occupier has duty of care to all visitors to ensure the premises are reasonably safe.

If you are involved in an accident on property or land owned by someone else (which could be a restaurant, shop, a housing estate, shopping centres, buildings…), you may be entitled to compensation from the ‘occupier’ of that property.

Occupier Liability Examples:

Slip, Trip or Fall in a Shop/Supermarket?

Shops and other public venues have a duty to follow health and safety guidance to protect customers.

Slipping accidents can seem inoffensive, but often the injuries can be serious.

The most common accidents are slips, trips and falls from spillages, wet floors or broken goods which haven’t been properly cleaned up or warning signs weren’t used.

Is a Shopping Centre Liable for a Customer Injury?

Shopping centres are designed to be comfortable and very safe environments.

Shopping centres have a duty to keep customers safe but there are instances when health and safety regulations are not followed properly, and people get hurt.

Some common examples of shopping centre accidents include:

• slips, trips and falls from spillages, wet floors or broken goods which haven’t been properly cleaned up or warning signs weren’t used.
• Injured in an area that was undergoing maintenance but was not cordoned off properly.

Accident in a Restaurant, What to Do?

Restaurant owners must take ownership of operational procedures that ensure safety and security for the guests. This means that they need to take steps to try and reduce any hazards.

Here are some types of incidents which could lead to restaurant accident claims:

  • Slips, trips or falls on slippery floors without signposts.
  • Wet and slippery toilets without signposts.
  • Physical injuries in a car park or entrance with poor maintenance.

If you are involved in an accident on property or land owned by someone else (which could be a restaurant, shop, a housing estate, shopping centres, buildings…), you may be entitled to compensation from the ‘occupier’ of that property.

At NJS Law, our Personal Injury experts will guide you through every step of the process and will help get you the outcome you deserve whilst operating on a NO WIN NO FEE basis.

Contact NJS Law today for a free no-obligation consultation by calling 01625 667 262 or email injury@njslaw.co.uk

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Dental Negligence

Can I Claim Against my Dentist for Dental Negligence?

Dental negligence - What is
Dental negligence - What is

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Dental negligence occurs when a dental professional fails to provide an acceptable standard of care. As a result, a patient’s dental condition may worsen instead of improving. Understanding common dental negligence examples can help you recognise whether you may have a valid claim.

Common Examples of Dental Negligence

Dental negligence can take many forms. In particular, patients may experience:

  • Damage to teeth caused by incorrect treatment
  • Nerve damage leading to ongoing pain or numbness
  • Failure to diagnose oral cancer at an early stage
  • Poorly fitted or failed dental implants
  • Substandard or incomplete root canal treatment

Each of these issues can have long-term consequences. Therefore, early advice from a specialist solicitor is essential.

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What to Do If Your Dentist Breaks Your Jaw

In some cases, a dentist may fracture a patient’s jaw during a procedure. This can happen when the dentist uses excessive force or fails to follow proper techniques and preparation.

A broken jaw often causes severe pain and usually requires extensive medical treatment to repair the damage. When dental negligence causes a jaw fracture, you may be entitled to claim compensation against the dentist or dental hygienist responsible for your care.

Time Limits for Making a Dental Negligence Claim

Generally, you have three years to make a dental negligence claim. This time limit usually starts from the date you became aware, or should reasonably have become aware, that negligent dental treatment caused your injury.

However, some exceptions may apply. For this reason, it is always best to seek legal advice as soon as possible.

Information Needed to Support Your Claim

To assess your dental negligence claim, your solicitor will need specific information. This may include:

  • Your dental history, including treatment received during childhood
  • Details of how your symptoms affect your daily life now and in the future
  • Any medical or dental expenses you have already paid
  • Information about ongoing or future treatment you may require
  • Whether you have raised concerns with the dental professional and their response

Providing this information early helps your solicitor build a strong and well-prepared claim.

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Why Choose NJS Law for a Dental Negligence Claim?

NJS Law has a dedicated Dental Negligence team with decades of combined experience. We focus exclusively on representing patients who have received negligent dental treatment.

Because every case is different, we provide tailored legal advice based on your individual circumstances. In addition, our solicitors are sympathetic, understanding, and committed to supporting you throughout the claims process.

Where appropriate, NJS Law can act on your behalf on a No Win No Fee basis, reducing the financial risk of bringing a claim.

Speak to Our Dental Negligence Specialists

If you believe you have suffered due to dental negligence, we are here to help. Our experienced team can explain your rights and advise whether you may be entitled to compensation.

Contact NJS Law today by phone or email to arrange a free, no-obligation consultation.

CONTACT US

Get in touch using the form below or via the following methods:

0800 6525 656
medical@njslaw.co.uk

Ask NJS Law

For fast, friendly affordable legal advice. Contact a member of our team today.

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FAQ

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Accident at Work

How to Make an Accident at Work Claim

accident at work compensation_personal_injury
accident at work compensation_personal_injury

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If you have been injured at work, you may be entitled to make an accident at work claim. Workplace accidents can happen across many industries and roles, often due to a failure to follow proper health and safety procedures.

Types of Accidents at Work We Can Help With

An accident at work claim can arise from a wide range of incidents, including:

  • Trips and slips at work
  • Falls from height
  • Manual handling injuries
  • Forklift truck accidents
  • Burns and scalds
  • Electric shocks and electrocutions

No matter how your injury occurred, if it was caused by employer negligence, you may be able to claim compensation.

Who Is Responsible for an Accident at Work?

Employer's Duty of Care

Employers have a legal duty of care to keep employees safe while at work. This includes an obligation to:

  • Provide a safe workplace and safe systems of work
  • Ensure employees are properly trained and competent
  • Supply suitable work equipment and personal protective equipment (PPE), such as footwear or gloves
  • Take reasonable steps to minimise health and safety risks
  • Carry out risk assessments
  • Perform regular inspections of the workplace and equipment
  • Ensure all equipment is properly maintained and safe to use

Unfortunately, some employers fail to meet these standards, which can result in serious workplace injuries.

What Are My Rights After an Accident at Work?

If you have been injured due to your employer’s negligence, you have the right to make a personal injury claim.

Your Right to Compensation

You may be able to claim compensation for:

  • Your physical injuries
  • Psychological harm
  • Loss of earnings
  • Medical expenses
  • Travel costs
  • Ongoing care or future financial losses

Compensation is intended to put you back, as far as possible, in the position you would have been in had the accident not occurred.

How Do I Claim When Injured at Work?

To make a successful accident at work compensation claim, you must show that:

  • Your employer owed you a duty of care
  • That duty was breached
  • You suffered an injury as a result of that breach

Expert Legal Support for Workplace Injury Claims

At NJS Law, we specialise in workplace injury claims. Our experienced personal injury team will use their expertise to secure the maximum compensation possible for your injuries and recover any financial losses, including loss of earnings.

How NJS Law Can Help With Your Accident at Work Claim

What We Consider When Valuing Your Claim

Our personal injury specialists will carefully assess your case, including:

  • The severity of your injury and expected recovery time
  • The long-term impact on your quality of life
  • Time taken off work due to your injury
  • Any care received, including help from family members
  • Adaptations required to your home or vehicle
  • Medical costs, including therapy, prescriptions, and travel expenses

Why Chose NJS Law?

NJS Law has a strong reputation for providing outstanding customer service while being robust and determined when pursuing those responsible for your injury. We offer:

  • Clear, honest, and practical advice
  • A supportive and understanding approach
  • Expert representation throughout your claim

We aim to make the claims process as straightforward and stres-free as possible.

Contact Us Today for Free Legal Advice

If you have suffered an injury due to an accident at work, contact NJS Law today, for a FREE, no obligation consultation. Our friendly team is available by phone or email and will advise you whether your claim has a strong chance of success.

We’re here to help you get the outcome you deserve.

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Road Traffic Accident

Have You Been Injured in a Car Accident? Start Your Car Accident Claim Today

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We never expect to be involved in a road collision – until it happens. Even the safest drivers can find themselves injured in a car accident due to someone else’s negligence. If you or a loved one has been hurt through no fault of your own, you may be entitled to car accident compensation.

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What Can You Claim After a Car Accident?

At NJS Law, our specialist car accident lawyers have extensive experience supporting drivers and passengers with their car accident claim. Collision-related injuries and losses can vary greatly, but common examples include:

Injuries You May Claim For:

  • Broken or fractured bones
  • Neck and spinal trauma
  • Brain injuries
  • Whiplash
  • Burns
  • Paralysis
  • Fatal injuries leading to loss of life

Depending on the severity of your injuries, you may be entitled to compensation for pain, suffering, and loss of amenity.

Emotional & Psychological Trauma

A collision can cause lasting mental and emotional distress. If you are suffering from anxiety, trauma, or psychological symptoms following the accident, this may form part of your road traffic accident claim.

Financial Losses You Can Recover

You may also be able to claim back financial losses such as:

  • Vehicle repairs or total loss value
  • Hire car costs
  • Recovery and towing fees
  • Damage to clothing or personal items
  • Medical and rehabilitation expenses
  • Loss of earnings
  • Travel expenses
  • Fuel loss

If you are unsure what you can claim for, our Personal Injury team will clearly explain your options.

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How NJS Law Can Help You After a Car Accident

Claims Caused by Poor Road Conditions

Even if another driver wasn’t involved, you may still be able to claim. Poor road maintenance, such as potholes, cracks, or uneven surfaces, can make the highway unsafe. In these cases, we may be able to help you claim against the council or Highways England.

No Win No Fee Car Accident Solicitors

We know that a collision can create financial strain, which is why we offer:

  • No Win No Fee representation – learn more
  • Free, no-obligation consultations

This means you can pursue your car accident compensation with confidence and without financial risk.

Your Next Steps: What to Do if You Want to Make a Claim

If you’re ready to begin your claim, gathering evidence will help strengthen your case. You should try to collect:

  • Photographs of the accident scene or vehicle damage
  • Eyewitness statements and contact details
  • Medical reports or hospital records
  • Information about the other party involved

Once we receive your information, our car accident legal advice team will guide you through the entire process with honest, clear, and expert support.

Start Your Accident Claim Today

NJS Law is committed to helping you secure the compensation you deserve. Contact our team today to start your car accident claim and get the support you need.

CONTACT US

Get in touch using the form below or via the following methods:

0800 6525 656
injury@njslaw.co.uk

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For fast, friendly affordable legal advice. Contact a member of our team today.

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FAQ

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Accident at Work

Claiming Compensation for a Workplace Accident

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If you have been injured in an accident at work, you may be entitled to claim compensation. Under UK law, many workers – including casual workers, agency staff, and the self-employed – are often still classed as employees and are therefore entitled to the same health and safety protections.

If you are an agency worker, responsibility for your safety may rest with both the agency and the company where you are placed. If either party failed in their duty of care, you could be eligible to make a workplace accident claim.

Types of Workplace Accidents

Accidents can happen in almost any working environment. While higher risk industries such as construction and manufacturing see more serious injuries, office workers, retail staff, and supermarket employees are also vulnerable to accidents at work.

Even desk based roles can result in injuries such as repetitive strain injury (RSI), back pain, eye strain, and carpal tunnel syndrome.

Common Cause of Workplace Accidents

The most common causes of workplace accidents we see include:

  • Slips, trips, and falls
  • Overexertion and muscle strain
  • Falling objects
  • Vehicle collisions at work
  • Exposure to harmful substances
  • Violence or assaults in the workplace

If you have suffered a workplace injury, it is important to seek medical attention immediately. Even injuries that initially appear minor can worsen over time and lead to long-term complications.

Making an Accident at Work Claim

If your injury was caused by a failure to follow health and safety regulations, you may be able to make a claim to compensation.

In some circumstances, you may still be able to claim even if you were partly responsible for the accident – for example, where faulty equipment, inadequate training, or unsafe working conditions made your injuries worse.

Employer's Legal Responsibilities

Your employer has a legal duty of care to protect your health and safety at work. This includes:

  • Carrying out regular risk assessments
  • Providing appropriate safety equipment (e.g. helmets, gloves, eye protection)
  • Offering proper training and safe systems of work

Time Limits for Workplace Injury Claims

In most cases, you have three years from the date of your workplace accident to start a claim. In some situations, this time limit may run from the date you became aware that your injury was caused by someone else’s negligence.

Our experienced solicitors can assess your situation and advise whether you are eligible to claim.

Costs and Compensation

Our specialist workplace accident solicitors will work to secure the compensation you deserve. Compensation may cover:

  • Loss of earnings
  • Private medical treatment
  • Rehabilitation and ongoing care
  • Travel expenses and other financial losses

No Win No Fee Workplace Accident Claims

We handle the majority of accident at work claims on a No Win No Fee basis. This means:

  • No upfront legal costs
  • No legal fees if your claim is unsuccessful

How We Can Help

Our team has decades of combined experience handling workplace accident and serious injury claims across England and Wales.

Why Choose NJS Law?

  • Specialist workplace accident solicitors
  • Sympathetic, understanding legal support
  • Free, no obligation consultation
  • Proven track record of successful claims

If you would like to discuss your workplace accident or injury, contact us today to arrange a free, no obligation consultation with one of our experienced solicitors.

Call on 01625 667 166 or email injury@njslaw.co.uk

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Medical Negligence

What Is Medical Negligence?

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Medical professionals owe their patients a duty of care. In practice, this means they must provide treatment that meets the standard expected of a reasonably competent and skilled healthcare professional working in the same field and circumstances.

However, not every instance of poor treatment results in a valid medical negligence claim. Importantly, negligence alone is not enough. To succeed, the substandard care must have caused avoidable harm.

Negligence Without Injury Is Not Enough

Although a medical professional may act negligently, a compensation claim will only succeed if that negligence causes injury.

By way of comparison, a driver who runs a red light acts negligently. Nevertheless, if no accident occurs and no one is harmed, there is no basis for a compensation claim. Similarly, a doctor may make a mistake or deliver care below the accepted standard, but if the patient’s health is unaffected, a claim will not succeed.

In contrast, where all three elements are present, a duty of care, a breach of that duty, and avoidable harm caused as a result, compensation should be awarded.

The Legal Test for Medical Negligence

To establish a successful claim, the following must be proven:

  1. Duty of care – This is usually straightforward, as a doctor–patient relationship almost always establishes it.
  2. Breach of duty – The care provided fell below the accepted medical standard.
  3. Causation – The breach directly caused avoidable injury, symptoms, or deterioration.

Only when all three elements are satisfied can a medical negligence claim succeed.

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Never Events: When Negligence Is Inexcusable

Some medical errors are so serious and preventable that the NHS accepts they should never happen. These are known as Never Events.

Examples include:

  • Leaving foreign objects, such as swabs or surgical instruments, inside a patient
  • Operating on the wrong body part
  • Carrying out the wrong procedure

Where a Never Event results in injury, establishing liability is usually far more straightforward.

Proving Negligence in Other Cases

If the error is not classed as a Never Event, further investigation is required. In these cases, we will:

  • Obtain your full medical records
  • Prepare a detailed statement outlining the concerns
  • Instruct an independent medical expert to assess whether the care fell below an acceptable standard

If the expert confirms a breach of duty, we will then obtain a further report on causation, which examines whether the negligent care directly caused the harm you suffered.

Only when both breach and causation are supported by expert evidence will a claim proceed.

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How We Can Help

Medical negligence claims can feel complex and overwhelming. Nevertheless, this is an area we have advised on successfully for many years. Above all, we take the time to listen carefully to your experience and explain, clearly and honestly, whether we can help.

Our NJS Law Medical Negligence Specialists are experienced, compassionate, and committed to achieving the best possible outcome for our clients.

If you believe negligent medical care has caused you avoidable harm, please contact us for advice. We are here to help you understand your options and take the next steps with confidence.

CONTACT US

Get in touch using the form below or via the following methods:

0800 6525 656
medical@njslaw.co.uk

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For fast, friendly affordable legal advice. Contact a member of our team today.

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