Occupier Liability Claim Guide

Occupier's Liability Solicitors
- No Win No Fee Claims -

Have you suffered an injury on someone else’s property due to unsafe conditions or negligence? Our dedicated occupier liability solicitors at NJS Law are here to help you claim the compensation you deserve on a no win no fee basis.

We specialise in occupiers’ liability claims, representing individuals who have been injured because of hazardous, poorly maintained, or dangerous premises. From slips and trips in supermarkets, shops, and restaurants to accidents in shopping centres our expert team provides clear legal advice and strong representation every step of the way.

With years of experience in personal injury law, we work tirelessly to protect your rights and ensure you receive fair compensation for your injuries, loss of earnings, and any ongoing impact on your life.

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Personal Injury

Handling claims across England and Wales

Check If You're Eligible With
Our Occupier Liability Solicitors

Discover today if you’re eligible to make a claim.
Complete the form below, email or call our occupier liability solicitors for free, no-obligation advice.

Common Types of Occupier’s Liability Claims Our Solicitors Handle

Our expert occupiers liability solicitors have successfully represented clients in a wide range of occupier-related accidents, including:

  • Slips, Trips & Falls – Wet floors, uneven surfaces, loose tiles, or icy pathways
  • Injuries from Obstructions – Rubbish, shopping trolleys, or misplaced stock in aisles
  • Burns & Scalds – From hot drinks, hot water taps, or spillages in cafés and restaurants
  • Faulty Fixtures & Equipment – Broken chairs, unstable shelving, or poor lighting
  • Door Injuries – Fingers caught in faulty or dangerous doors
  • Escalator & Lift Accidents – Sudden drops, mechanical faults, or entrapment
  • Falls from Unsafe Steps or Stairs – Lack of handrails, broken steps, or slippery surfaces
  • Whiplash & Sudden Movements – On fairground rides, elevators, or moving walkways

Find the Difference Between Public and Occupiers’ Liability

If your accident was caused by negligence, failure to carry out proper maintenance, or a lack of clear warning signs, you may be eligible to make a premises liability claim.

Who Is Eligible to Make an Occupier Liability Claim?

You may be eligible to make an occupier liability claim if:

  • You were injured due to unsafe conditions on property you were legally allowed
    to be on
  • The accident occurred within the last three years
  • The injury was caused by the occupier’s negligence or failure to ensure safety

Not sure who was at fault? If you’re unsure who was responsible for your accident, understanding liability is often the first step. You can find helpful guidance here → Who Is Liable For Slip, Trip, Or Fall Injuries

Our solicitors assess every case with care — and there’s no obligation to continue.

We’ll confirm your eligibility and give you the confidence to move forward with your claim.

How Compensation Is Calculated in an Occupier Liability Claim

Occupier Liability compensation is assessed individually, based on your unique circumstances. At NJS Law, our solicitors consider every detail of your injury and its impact, across different types of personal injury, including:

  • Severity and long-term effects of your injury (including serious and life-changing injuries)
  • Past and future loss of earnings
  • Medical expenses and rehabilitation costs
  • Pain, suffering, and reduced quality of life
  • Care and assistance, including family support
  • Travel expenses and home adaptations

Our meticulous approach ensures you receive the maximum compensation for your injuries and financial losses.

The Occupier Liability Claims Process Explained

Our solicitors make the occupier liability claims process clear and stress-free.

We start with a free consultation, where we review your case and explain your rights. Every claim runs on a no win, no fee basis, meaning you face no financial risk.

Next, we gather evidence such as medical reports, accident records, and witness statements to support your claim. Once the case is ready, our solicitors submit the claim and negotiate directly with insurers or employers.

Finally, we secure your compensation and ensure it reaches you as quickly as possible. From start to finish, you’ll be guided at every step – and you can also read our Occupier Liability Claim Guide to understand the process in more detail.

Occupier liability claims form part of a wider area of personal injury law, which covers many different types of accidents and injuries. If your circumstances fall outside this category, or you’d like a broader overview, see → Learn more about Personal Injury Claims and how Occupier Liability Claims fit in.

Occupier Liability Insights and Guides

Stay informed with practical advice and in-depth guides on occupier liability injury claims. From understanding liability for slips, trips, and falls to learning how compensation is calculated, our resources are designed to give you clarity and confidence.

Browse the latest articles to see how real cases are handled, what factors affect compensation, and how our solicitors approach occupier liability claims. These insights can help you understand your rights and what to expect when making a claim.

Why Choose NJS Law as Your Occupier Liability Solicitors

Being injured on someone else’s property can be stressful and confusing, especially if you’re unsure whether the occupier is responsible. Our expert occupier liability solicitors provide clear, straightforward advice and handle every stage of your claim, allowing you to focus on your recovery while we fight for the compensation you deserve.

  • Clear, jargon-free legal advice
  • Full support from claim to compensation
  • Proven track record of occupier liability claims
  • National service across England & Wales

→ Why Choose NJS Law

Why Choose NJS Law as Your Accident at Work Solicitors

Accredited & Experienced

  • Over 200 years of combined experience, delivering tailored and reliable personal injury support 
  • One of the few firms with Law Society Personal Injury Panel accreditation, demonstrating compliance with best practice quality standards

Trusted by Our Clients & The Profession

  • Excellent on Trustpilot — 4.9/5 from 601 verified reviews
  • Featured in the Top 10 UK Personal Injury Lawyers on Trustpilot

→ NJS Law Reviews

At NJS Law, our solicitors are trusted professionals with a client-first approach.

We’ve helped countless people secure compensation after accidents caused by unsafe premises,
and our dedicated occupier liability solicitors are ready to help you too.

Start Your Occupier Liability Claim With NJS Law

Our occupier liability solicitors combine decades of experience with a client-first approach. We understand how challenging it can be to deal with an injury caused by unsafe premises — and we’ll stand by your side throughout the entire claims process.

Contact us today for a free consultation and take the first step toward securing the compensation and support you deserve.

Leanne Heton

Solicitor / Litigation Manager

Angela Cross

Solicitor 

Laura Maniak

EL/PL Solicitor

Andrew Moores

EL/PL Litigation Executive

Curtis Lockston

EL/PL Litigation Executive

Joanne Scrivens

EL/PL Litigation Executive

Mark Sammans

EL/PL Litigation Executive

Sian Rickwood

EL/PL Litigation Executive

Nicole Parr

EL/PL Litigation Executive

Recent Occupier Liability Case Studies and Insights

Learn more about real occupier liability claims and how compensation is secured. Our latest case studies and legal insights show how different injuries are handled, the challenges clients face, and the outcomes our solicitors achieve.

From slips, trips, and lifting injuries to serious accidents, these stories highlight the importance of expert legal support in securing fair compensation.

Browse the latest occupier liability resources below:

what is occupier liability law in the UK?

What Is Occupier Liability in the UK?

Occupier liability is the area of UK personal injury law that holds property owners and those in control of premises responsible for keeping visitors reasonably safe. It commonly arises in slip and fall accidents, supermarket and restaurant injuries, rented accommodation claims, and incidents in public or private buildings. Under the Occupiers’ Liability Acts 1957 and 1984, those who control premises must take reasonable steps to prevent foreseeable harm, and where they fail to do so, injured individuals may be entitled to compensation.

Read More »
The Occupiers’ Liability Act 1984

The Occupiers’ Liability Act 1984

When accidents occur on land where someone did not have permission to be — such as abandoned buildings, construction sites or private land — liability is not automatically excluded.

The Occupiers’ Liability Act 1984 governs the duty owed by occupiers of premises to non-visitors, including trespassers.

Read More »
The Occupiers’ Liability Act 1957 Explained

The Occupiers’ Liability Act 1957 Explained

Accidents in shops, restaurants, rental properties, offices and private homes are often legally assessed under one key piece of legislation: the Occupiers’ Liability Act 1957.

If you have been injured on someone else’s premises, this Act is likely to form the legal foundation of your claim.

The legislation establishes when a person or organisation that controls property can be held legally responsible for injuries suffered by visitors. It defines the standard of care required, the scope of that duty, and the circumstances in which liability may arise.

Read More »

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