NJS Law Reviews & Client Testimonials

NJS Law is rated 4.8/5 on Trustpilot and 4.7/5 on Google, based on over 1,000 verified client reviews.

We are regulated by the SRA (No. 8006550), acting across England & Wales.

4.8/5

★★★★★

Trustpilot

4.7/5

★★★★★

Google

1,000+

Verified reviews

SRA 8006550

Regulated firm

England & Wales

Trusted nationwide

⭐ Featured Client Reviews

Real feedback from real clients, grouped by source. Each review links back to its original platform so you can verify it yourself.

✓ Verified on Trustpilot

★★★★★

"Lovely people. Explained everything to me so I understood what was being said. Very helpful. Excellent communications. People you can trust. I would recommend NJS Law."

Patricia H. ✓ Trustpilot

★★★★★

"Very easy to talk to, the process was simple and explained thoroughly, several options for sending any documentation. Friendly people who were very patient and understanding."

Customer ✓ Trustpilot

★★★★★

"Best decision I ever made using this company. True to their words, they achieved what they set out to do and continue to do on my behalf. I would give them more stars than 5 if I could."

Dave ✓ Trustpilot

★★★★★

"Easy, polite and to the point initial conversation. NJS Law seem genuinely going to help me get compensation for the life-changing injuries I sustained from a criminal assault."

Andrzej J. ✓ Trustpilot

★★★★★

"After a cycling accident I was put in touch with Stephen Heeley. Stephen carried out an excellent job keeping me informed every step of the way, bringing the case to a satisfactory outcome. Very grateful."

Lindsay W. ✓ Trustpilot

★★★★★

"From start to finish, their service has been exemplary. Do not look anywhere else to resolve a legal issue. NJS Law are truly incredible and I thank them from the bottom of my heart."

Sandra ✓ Trustpilot

★★★★★

"Nicola Johnson was amazing. She supported me from start to the end and got me everything I deserved after my accident. I recommend NJS to anyone — many thanks for everything."

Luke R. G. ✓ Trustpilot

★★★★★

"Thank you, Wendy Tomkinson, for your support. She was extremely responsive, very pleasant and professional. I highly recommend these guys; I had no issues throughout my experience."

Customer ✓ Trustpilot

★★★★★

"The staff are so friendly and helpful. They explained everything clearly and are there to offer support with any queries. I'm happy with how the staff have listened to me and are willing to help."

Carla ✓ Trustpilot

★★★★★

"NJS Law dealt with my claim smoothly and swiftly. Especially Stephen, who handled my claim — his communication style was always respectful and professional. Thank you."

Nadeem A. ✓ Trustpilot

✓ Verified on Google

★★★★★

"I can confirm I'll recommend anybody to NJS Law. They were very professional and attended to any queries I had. I must commend Stephen Heeley for his utmost commitment and professionalism."

Matilda S. ✓ Google

★★★★★

"Amazing professionalism from Sioned Moore. She made me feel at ease and gave reassurance and evidence to prove legitimacy. Quick to get the ball rolling, patient and understanding. Would highly recommend."

Carl T. ✓ Google

★★★★★

"My partner recently used NJS Law, and we can't recommend them enough. From the very beginning, the communication was excellent. Thank you all for the great service!"

Elli M. J. ✓ Google

★★★★★

"Many thanks to Joanne for her excellent work, professionalism and patience. You are a brilliant solicitor and kept things easy and simple for me to understand. Sincerely appreciated."

Sonia G. ✓ Google

★★★★★

"A huge thank you to Adele Whittle and Hayley Yates for all their help on my claim. Hayley went above and beyond to get the settlement signed. 1st class service from both — will recommend!"

Stephen S. ✓ Google

★★★★★

"The customer service I received from Sioned Moore was absolutely amazing — answered all my questions to my understanding, with good manners throughout. Dedicated to my case and responded rapidly."

Kelly B. ✓ Google

★★★★★

"We've had a really good experience with NJS Law, especially Stephen, who we dealt with all the time — making sure we were updated and very helpful on the phone. Made the process very smooth!"

Barwako I. ✓ Google

★★★★★

"I had bad issues with damp and mould. Gary took my case on and was absolutely brilliant. It takes time and patience, but Gary made it worth the wait. He is exceptional."

Sophie L. ✓ Google

⭐ NJS Law's Client Testimonials - Real People, Real Experiences

Hear directly from clients about what it was like to work with us, across three of the areas we handle most often.

Playlist

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4:40

⭐ Why Clients Choose NJS Law

The same strengths come up again and again across our reviews.

⚖

Expertise across key areas

Personal injury, medical negligence and housing disrepair claims, handled by experienced solicitors. Why choose us

💬

Clear, consistent communication

We keep clients informed at every stage and explain things in plain English — the point reviews mention most.

No win, no fee on eligible claims

Costs explained clearly from the outset, with no hidden surprises (subject to terms). How it works

⚡

Responsive service

Clients regularly note how quickly we respond to enquiries and answer their questions.

📁

A track record clients talk about

See the kinds of matters we've handled on our case studies page.

🛡

A regulated solicitors' firm

Authorised and regulated by the Solicitors Regulation Authority (SRA No. 8006550).

⭐ Meet The Team Our Clients Name

Many reviews mention a specific solicitor by name. Here’s who they are, what they specialise in, and the credentials behind them.

Nicola Johnson

Solicitor · Serious Injury

Handles serious injury claims from first call to settlement.

Gary Saunders

Solicitor · Housing Disrepair

Leads housing disrepair, damp and mould claims against councils and housing associations .

Hayley Yates

Solicitor · Serious Injury

Handles serious injury claims from first call to settlement.

Adele Whittle

Solicitor · Dispute Resolution

Specialises in housing disrepair and will disputes across England & Wales.

Angela Cross

Solicitor · Personal Injury

Specialises in personal injury claims across England & Wales.

Barry Radford

Solicitor · Medical Negligence

Specialises in medical negligence claims across England & Wales.

Richard Shillcock

Solicitor · Medical Negligence

Specialises in medical negligence claims across England & Wales.

Charlotte Crawshaw

Litigator · Medical Negligence

Specialises in medical negligence claims across England & Wales.

Hannah Menzies

Litigator · Serious Injury

Specialises in serious injury claims across England & Wales.

Rachel Hughes

Litigator · Road Traffic Accident

Specialises in road traffic accident claims across England & Wales.

David Senior

Litigator · Road Traffic Accident

Specialises in road traffic accident claims across England & Wales.

Andrew Moores

Litigator · Personal Injury

Specialises in work accident and personal injury claims across England & Wales.

Joanne Scrivens

Litigator · Personal Injury

Specialises in work accident and personal injury claims across England & Wales.

Nicole Parr

Litigator · Personal Injury

Specialises in work accident and personal injury claims across England & Wales.

Melissa Clowes

Litigator · Housing Disrepair

Leads housing disrepair, damp and mould claims against councils and housing associations .

Stephen Heeley

Litigator · Road Traffic Accident

Specialises in road traffic accident claims across England & Wales.

Wendy Tomkinson

Litigator · Road Traffic Accident

Specialises in road traffic accident claims across England & Wales.

⭐ Frequently Asked Questions

Are NJS Law any good?

Yes — NJS Law is rated 4.9/5 on Trustpilot and 4.7/5 on Google, from over 1,000 verified client reviews. Clients most often praise our communication, our expertise across personal injury, medical negligence and housing disrepair, and how well we keep them informed throughout their claim.

Are NJS Law trustworthy?

Yes. NJS Law is a solicitors’ firm authorised and regulated by the Solicitors Regulation Authority (SRA No. 8006550). Every review shown here comes from a genuine client, verified directly or through an independent third-party platform.

Are the reviews on this page genuine?

Yes. All reviews come from real clients and are verified through independent platforms such as Google and Trustpilot. Where possible, each review links back to its original source so you can check it yourself.

Where do your reviews come from?

Our reviews come from real clients — some with cases still in progress, others whose cases have concluded. We invite feedback at every stage because our clients’ experience is central to how we work.

How do I know if a review is verified?

On our Trustpilot profile, verified reviews are marked with an icon next to the reviewer’s name and link directly to Trustpilot. The reviews shown here are drawn from these verified sources.

Can I leave a review?

Yes — we welcome feedback from clients past and present, whether your claim is just beginning, in progress or completed. Your honest experience helps us improve and helps others choose with confidence.

Ready to find out where you stand?

When you contact NJS Law there’s no pressure and no paperwork to start — just a free, no-obligation conversation. We’ll tell you honestly whether we think we can help.