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Third-party vehicle rear ends claimant's car, resulting in £5,000 payout.        Client unfairly assaulted by hospital security after he was unjustly discharged - paid £13,000 for what happened.        Woman ran over when crossing the road and owed £85,000 for her life-changing injuries.        Negligent colleague drops scrap bit of tube which causes employee to slip, sustaining injury. He has been compensated £5,000 following the incident.        

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Supermarket Accident Claims
- No Win No Fee Solicitors -

If you suffered a slip, trip, or fall in a supermarket, you may be entitled to claim compensation.

Supermarket accidents often involve wet floors, unsafe shelves, or faulty trolleys, leading to pain, stress, and unexpected costs.

You shouldn’t face the financial and emotional burden alone.

At NJS Law, our solicitors specialise in supermarket accident claims and securing fair compensation.

We offer expert legal guidance and a No Win No Fee service, making your claim simple and risk-free.

Start Your Supermarket Accident Claim Today

Get the Compensation You Deserve

When you’ve been injured through no fault of your own, you have the right to pursue compensation.

Our role is to support you through the process, protect your legal rights, and help you recover the financial security you need to move forward.

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200+ Years

Combined Legal Experience

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Personal Injury

Handling claims across England and Wales

Check If You're Eligible With
Our Supermarket Accident Claims Solicitors

Discover today if you’re eligible to make a claim.
Complete the form below, email or call our supermarket accident claims solicitors for free, no-obligation advice.

0800 6525 656
injury@njslaw.co.uk

Common Types of Supermarket Accident Claims

Supermarket accidents occur in specific ways and often fall under what is an occupier liability claim, where those responsible for the premises must take reasonable steps to keep visitors safe. Below are the most common causes of injury:

  • Slips on Wet Floors – Slips often occur from spills, cleaning, or leaks without warning signs.
  • Trips Over Obstacles – Trips may be caused by items in aisles, loose mats, or uneven flooring.
  • Falling Objects from Shelves – Poorly stacked or high-placed items can fall and cause head, neck, or back injuries.
  • Faulty Trolleys and Store Equipment – Broken trolleys, baskets, or malfunctioning doors can lead to accidents.
  • Car Park Hazards – Hazards include potholes, poor lighting, and unclear signage.
  • Food and Packaging Hazards – Damaged packaging, foreign objects in food, or mislabelled allergens can cause serious harm.

If negligence, poor maintenance, or missing warning signs caused your accident, you may be entitled to make a supermarket accident claim.

Am I Eligible to Make a Supermarket Accident Claim?

You may be eligible to make a supermarket accident claim if:

  • You were injured because of unsafe conditions while lawfully on supermarket premises.
  • The accident happened within the last three years (the legal time limit).
  • The injury resulted from supermarket negligence or poor safety standards.

Common examples include slipping on a wet floor without a warning sign, tripping over obstacles left in aisles, or being struck by falling items from shelves. These incidents often arise when a store fails to meet its duty of care under the Occupiers’ Liability Act 1957, which requires premises to be reasonably safe for visitors.

Not sure who was at fault? If you’re unsure who was responsible for your accident, it may help to read → Who Is Liable For Slip, Trip, Or Fall Injuries, which explains how fault is assessed in these cases.

Our solicitors assess every case with care — and there’s no obligation to continue.

We’ll confirm your eligibility and give you the confidence to move forward with your claim.

Who Is Eligible to Make an Accident at Work Claim
Start Your Supermarket Accident Claim Today

What Can You Claim for in a Supermarket Accident Claim?

Compensation Is Calculated in an Accident at Work Claim
Start Your Supermarket Accident Claim Today

When you make a supermarket accident claim, compensation can cover a wide range of losses across different types of personal injury, such as:

  • Pain and suffering – for the physical and emotional impact of your injury.
  • Loss of earnings – including reduced future income if your ability to work is affected.
  • Medical treatment and rehabilitation – covering hospital care, physiotherapy, or counselling.
  • Care and assistance – from relatives or professional carers if you need support with daily activities.
  • Travel and incidental expenses – such as transport to medical appointments.
  • Home adaptations or mobility aids – for serious injuries requiring long-term adjustments.

In addition to financial losses, claims can also reflect the effect of common supermarket injuries such as broken bones, head or back injuries, sprains, and cuts. Our solicitors build every claim carefully to recover the maximum compensation available under personal injury law.

How the Supermarket Accident Claim Process Works

Our solicitors guide you through every stage of the supermarket accident claim process:

  • Step 1: Free Consultation – Speak to us for a free assessment of your case and your legal rights.
  • Step 2: No Win, No Fee Agreement – Start your claim with no upfront costs or financial risk.
  • Step 3: Evidence Collection – We gather CCTV, witness statements, and medical records to support your claim.
  • Step 4: Claim Submission – Our team negotiates directly with insurers or the responsible party.
  • Step 5: Settlement or Court Award – We secure the maximum compensation available, as quickly as possible.
The Accident at Work Claims Process Explained
Start Your Supermarket Accident Claim Today

From start to finish, you’ll be guided at every step – and you can also read our Occupier Liability Claim Guide to understand the process in more detail.

Supermarket accident claims form part of a wider area of personal injury law, which covers many different types of accidents and injuries. If your circumstances fall outside this category, or you’d like a broader overview, see → Learn more about Personal Injury Claims and how Supermarket Accident Claims fit in.

What Should I Do After a Supermarket Accident?

Taking the right steps after an accident in a supermarket can strengthen your claim:

  1. Report the incident immediately – Make sure the accident is recorded in the store’s accident book.
  2. Gather evidence – Take photos of the scene, the hazard, and your injuries if possible.
  3. Seek medical attention – Visit a GP or hospital to have your injuries assessed and recorded.
  4. Collect witness details – Ask for the names and contact information of anyone who saw the accident.
  5. Preserve documents – Keep receipts, medical records, or any correspondence related to the incident.
  6. Contact a solicitor – Get early legal advice to understand your rights and start your claim correctly.

Following these steps ensures vital evidence is preserved and your claim is built on a strong foundation.

Why Choose NJS Law for Your Supermarket Accident Claim?

Pursuing a claim can feel overwhelming, but choosing the right solicitor makes all the difference. At NJS Law, we combine experience, transparency, and client-first service to secure the best results.

  • No Win, No Fee Confidence – You won’t pay a penny unless we win your case, so there’s no financial risk to you.
  • Proven Results – Last year we successfully secured over £6 million in compensation for clients across the UK.
  • Trusted Nationwide – Rated 4.6/5 on Google (713+ reviews) and 4.9/5 on Trustpilot (600+ reviews).
  • Experienced Specialists – With 24 solicitors and over 60 years of combined experience, your case is handled by a lawyer with the right expertise.
  • Client-First Approach – We prioritise clear communication, empathy, and plain-English advice at every stage of your claim.

Choosing NJS Law means working with a team that has the resources, dedication, and track record to fight for maximum compensation while you focus on recovery.

→ Why Choose NJS Law

Accredited & Experienced

  • Over 200 years of combined experience, delivering tailored and reliable personal injury support 
  • One of the few firms with Law Society Personal Injury Panel accreditation, demonstrating compliance with best practice quality standards

Trusted by Our Clients & The Profession

  • Excellent on Trustpilot — 4.9/5 from 601 verified reviews
  • Featured in the Top 10 UK Personal Injury Lawyers on Trustpilot

→ NJS Law Reviews

Start Your Supermarket Accident Claim Today

Insights on Supermarket and Public Liability Claims

Supermarket accident claims fall under occupiers’ liability law, which requires businesses to keep their premises safe for customers. The following articles explain how liability works in different contexts and highlight real examples of compensation claims.

These resources give valuable background on liability law and demonstrate how successful claims are built in real-world situations.

Key Factors Affecting Compensation in a Personal Injury Claim 

Personal Injury Claims: A Complete Step-by-Step Guide

Personal Injury Claims: A Complete Step-by-Step Guide

https://njslaw.co.uk/blog/accident-at-work-claims-how-much-compensation-could-you-get/

Who Is Liable For Slip, Trip, Or Fall Injuries?

Occupier Liability Claim Guide

Occupier Liability Claim Guide

Speak to Our Supermarket Accident Claims Solicitors Today

Our dedicated solicitors specialise in supermarket accident claims and have decades of combined experience in personal injury law. We know how stressful an accident can be, and we are here to guide you every step of the way.

✅ Free initial consultation – get expert advice at no cost.
✅ No Win, No Fee promise – you pay nothing unless we win.
✅ Nationwide support – we represent clients across England and Wales.

Take the first step today. Call us on 0800 6525 656, email injury@njslaw.co.uk, or start your claim online.

Leanne Heton

Solicitor / Litigation Manager

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Angela Cross

Solicitor 

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Laura Maniak

EL/PL Solicitor

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Andrew Moores

EL/PL Litigation Executive

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Curtis Lockston

EL/PL Litigation Executive

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Joanne Scrivens

EL/PL Litigation Executive

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Mark Sammans

EL/PL Litigation Executive

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Sian Rickwood

EL/PL Litigation Executive

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Nicole Parr

EL/PL Litigation Executive

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Start Your Supermarket Accident Claim Today

Frequently Asked Questions About Supermarket Accident Claims

How Long do I Have to Make a Supermarket Accident Claim?

You normally have three years from the date of your accident to start a claim. This time limit may be extended for children or people without mental capacity.

What Evidence do I Need to Support my Claim?

Useful evidence includes CCTV footage, photos of the hazard, accident book entries, witness details, and medical records. Your solicitor will help collect and present this evidence.

How Much Compensation Could I Receive for a Supermarket Accident?

Compensation depends on the severity of your injury and the financial losses you suffer. Claims can cover pain and suffering, medical treatment, lost earnings, and future care needs.

Do I Have to Go to Court for a Supermarket Accident Claim?

Most supermarket accident claims settle out of court through negotiation with insurers. Only a small percentage go to trial, usually if liability or compensation cannot be agreed.

Can I Make a No Win No Fee Supermarket Accident Claim?

Yes. At NJS Law, our No Win No Fee agreement means you pay nothing upfront, and no legal fees at all if your claim is unsuccessful.

What Types of Injuries are Common in Supermarket Accident Claims?

Typical injuries include broken bones, back and neck injuries, sprains, cuts, and head injuries. Some claims also involve long-term conditions that affect work and daily life.

Latest Insights on Supermarket & Occupiers’ Liability Claims

Below you’ll find our latest insights covering Supermarket and Occupiers’ liability claim,s including examples, case studies and more.

what is occupier liability law in the UK?

What Is Occupier Liability in the UK?

25 February 2026 No Comments

Occupier liability is the area of UK personal injury law that holds property owners and those in control of premises responsible for keeping visitors reasonably safe. It commonly arises in slip and fall accidents, supermarket and restaurant injuries, rented accommodation claims, and incidents in public or private buildings. Under the Occupiers’ Liability Acts 1957 and 1984, those who control premises must take reasonable steps to prevent foreseeable harm, and where they fail to do so, injured individuals may be entitled to compensation.

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The Occupiers’ Liability Act 1984

The Occupiers’ Liability Act 1984

24 February 2026 No Comments

When accidents occur on land where someone did not have permission to be — such as abandoned buildings, construction sites or private land — liability is not automatically excluded.

The Occupiers’ Liability Act 1984 governs the duty owed by occupiers of premises to non-visitors, including trespassers.

Read More »
The Occupiers’ Liability Act 1957 Explained

The Occupiers’ Liability Act 1957 Explained

23 February 2026 No Comments

Accidents in shops, restaurants, rental properties, offices and private homes are often legally assessed under one key piece of legislation: the Occupiers’ Liability Act 1957.

If you have been injured on someone else’s premises, this Act is likely to form the legal foundation of your claim.

The legislation establishes when a person or organisation that controls property can be held legally responsible for injuries suffered by visitors. It defines the standard of care required, the scope of that duty, and the circumstances in which liability may arise.

Read More »
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