Categories
Accident at Work Serious Injury

£3.7 Million Settlement After Forklift Accident at Work – A Life Rebuilt with NJS Law

Forklift accident at work – serious injury compensation claim supported by NJS Law

November 2025

£3.7 Million Settlement After Forklift Accident at Work – A Life Rebuilt with NJS Law

When a simple workday turned into a life-changing accident, one man’s world was changed forever. After years of pain, rehabilitation, and emotional struggle, NJS Law helped him secure a £3.7 million settlement – allowing him to rebuild his life with dignity and independence.

This is his real story of resilience and recovery.

The Day That Changed Everything

“I came into work early that day, just for breakfast. Management asked if I could start early because someone had phoned in sick. I did my forklift checks and started work as usual.”

While helping at the loading bay, the day took a devastating turn.

“As soon as I started up my truck, I only drove a few yards before I felt a massive bang. It felt like I’d been hit with a crowbar. I thought a wagon had hit me, but it turned out I’d gone over a pothole hidden under murky water.”

That invisible pothole caused severe spinal injuries, leaving him unable to move and in shock. He was rushed to hospital, where doctors confirmed the devastating extent of his injuries.

The Long Journey to Recovery

Following the accident, he spent months in hospitals and rehabilitation centres, including the Spinal Hospital in Salford and Sandpipers Rehabilitation Centre in Southport.

“I couldn’t move at first – only talk. It was terrifying. But I kept reminding myself there would be light at the end of the tunnel.”

Over the next four years, with strength and determination, he began to adapt to a new way of life, supported every step of the way by the NJS Law team.

How NJS Law Helped Secure Justice

Our serious injury solicitors and accident at work specialists worked tirelessly to ensure every aspect of his recovery was supported.

“Nichola, my solicitor, took on two professional barristers who got my claim going. Without NJS Law, I wouldn’t have gotten this far. They helped me far beyond things I wouldn’t have known about.”

Through expert collaboration, NJS Law secured multiple interim payments to help cover housing, mobility, private treatment, and ongoing rehabilitation while the case was progressing.

“NJS Law went beyond everything to get me through the last four years. They made sure I was comfortable, had physio, a psychologist, and even a case manager to sort everything out.”

The case concluded with a £3.7 million settlement – recognising the devastating impact the injury had on his life and future.

A Fresh Start and New Independence

Thanks to his compensation, he’s been able to rebuild his independence.

“With the interim payments, I managed to rent and furnish a four-bedroom bungalow. I bought an SUV that’s easier for me to get in and out of. I can walk a little and drive again. Life is a massive game-changer, but I’m getting on with it.”

While no amount can undo the pain, the settlement provides stability and hope for the years ahead.

“It won’t bring back the life I once had, but it eases the pain. You just need to stay strong and do a little bit every day – then you can do a lot more.”

 His Message to Others

“Stay strong and talk to people. Don’t give up. There is life after your accident. If I can do it, you can too. The right legal team makes all the difference.”

His words remind anyone facing a workplace injury that justice, and a brighter future, are possible with the right support.

About NJS Law

At NJS Law, we specialise in serious injury and accident at work claims, including:

  • Forklift and warehouse accidents
  • Spinal and head injury claims
  • Construction site accidents
  • Employer negligence cases

Our mission is to secure maximum compensation and expert rehabilitation for every client, ensuring they can rebuild their lives with security and dignity.

Speak to Our Accident at Work Expert Solicitors.

If you or someone you know has been injured in a workplace accident, don’t wait to seek help.

Our accident at work solicitors team offers free, confidential legal advice and operates on a No Win, No Fee basis.

We’re here to help you rebuild your life.

CONTACT US

Get in touch using the form below or via the following methods:

Ask NJS

For fast, friendly affordable legal advice. Contact a member of our team today.

FAQ

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Categories
GP Negligence Medical Negligence

Jess’s Rule: What It Means for Medical Negligence and GP Misdiagnosis Claims

Doctor wearing medical gloves preparing for examination — representing GP duty of care and Jess’s Rule in preventing medical negligence.

November 2025

Jess's Rule: What it Means for Medical Negligence and GP Misdiagnosis Claims

In December 2020, Jessica Brady, aged just 27, tragically passed away from cancer after months of missed opportunities for diagnosis.

Over a period of five months, Jess had 20 consultations with her GP practice. Despite her persistent and worsening symptoms, her concerns were repeatedly dismissed – she was even told she was “too young” to have cancer. By the time she was finally admitted to hospital, Jess had stage 4 adenocarcinoma, and she passed away shortly after.

Following her death, Jess’s family began campaigning for a change in how GPs approach repeated patient consultations, leading to the introduction of what is now known as Jess’s Rule.

What is Jess’s Rule?

Jess’s Rule is a new primary care initiative designed to prevent GP misdiagnosis and delayed diagnosis by encouraging doctors to “reflect, review, and rethink” when a patient presents repeatedly with the same symptoms.

The rule emphasises that if a patient visits their GP three or more times with the same concern, and symptoms persist or worsen, clinicians must reassess their approach and consider further investigation or referral.

The Three Key Steps of Jess’s Rule

  • Reflect: GPs should reflect on what the patient has shared in previous consultations. If all appointments have been remote, an in-person physical examination should be arranged. Any new or worsening symptoms must be documented carefully.
  • Review: If uncertainty remains or red flags appear, the case should be reviewed by another clinician or specialist. A second or third opinion can be crucial to avoid oversight.
  • Rethink: Doctors should be willing to reconsider the initial diagnosis and, where necessary, refer the patient for specialist tests or hospital investigations.

According to the Department of Health, many GP practices already follow good diagnostic practices, but Jess’s Rule aims to make this approach standard across the NHS.

Why Jess’s Rule Matters for Patients

Jess’s Rule represents a major step forward in patient safety and accountability in primary care. By formalising this three-step process, it seeks to prevent tragedies caused by avoidable medical errors.

Crucially, this rule ensures that patients are not dismissed after repeated visits, especially when symptoms persist or worsen. It also highlights the importance of clear documentation, timely referrals, and continuity of care.

Jess’s Rule and Medical Negligence Claims

For patients who have suffered due to GP negligence, misdiagnosis, or delayed diagnosis, Jess’s Rule could strengthen the legal grounds for a medical negligence claim.

If a GP fails to follow these steps, for example, by not reviewing repeated consultations, ignoring red flag symptoms, or refusing to refer for further testing, this could be considered a breach of duty of care.

Such failures can result in avoidable harm, and under UK law, patients have the right to seek compensation for the suffering and losses caused by negligent medical treatment.

How NJS Law Can Help

At NJS Law, we fully support initiatives like Jess’s Rule because patient care should always come first. However, when medical professionals fall short and negligence occurs, our team is here to help you seek justice.

We are one of the UK’s leading medical negligence law firms, with a proven track record of securing compensation for clients who have experienced:

•  GP misdiagnosis or delayed diagnosis
•  Failure to refer for tests or specialist care
•  Incorrect or missed cancer diagnoses
•  Negligent treatment leading to further harm or loss

Our solicitors offer free, no-obligation consultations and work on a No Win, No Fee basis, meaning you won’t pay any fees unless your claim is successful.

If You’ve Experienced GP Negligence, Take Action Today

If you or a loved one have suffered because your GP failed to diagnose your condition or ignored your symptoms, it’s important to seek legal advice as soon as possible.

Contact NJS Law today to discuss your potential medical negligence claim.

Our specialist team will listen to your experience with compassion and guide you through your options clearly and confidently.

CONTACT US

Get in touch using the form below or via the following methods:

Ask NJS

For fast, friendly affordable legal advice. Contact a member of our team today.

FAQ

For any questions we may be able to answer, discover our FAQ section.