Categories
Accident at Work

Employer Liability Claim: £18,000 Awarded After Printer-Related Workplace Injury

Employer Liability Claim £18,000 Awarded After Printer-Related Workplace Injury

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£18,000 Compensation for Preventable Arm Injury at Work

Sometimes the smallest tasks lead to the biggest consequences. What started as a routine print job ended in a serious arm injury for our client — all because proper workplace equipment and setup were not in place.

We helped secure £18,000 in compensation for the pain, disruption, and recovery that followed.

🔍 What Happened?

It was an ordinary day at work. Our client attempted to print a few documents when the printer jammed. In order to fix it, they tried to move the printer away from the wall due to its poor positioning.

But the printer wouldn’t budge — and in the process of forcing it, they suffered a serious arm injury.

The client described hearing three distinct “snaps” in their arm at the moment of injury.

The result?

  • Severe muscle and tissue damage
  • Medical treatment and time off work
  • Lasting pain and limited mobility

All of which could have been avoided with proper equipment and workspace setup.

✅ Why Was This a Valid Employer Liability Claim?

UK health and safety law requires employers to provide a safe working environment — including equipment that’s accessible and safe to use.

Here’s why this claim succeeded:


1. Breach of Employer Duty
• Poor positioning of the office printer
• No risk assessment or alternative access provided
• No manual handling training or equipment

2. Significant Physical Harm
• Painful arm injury with clear medical diagnosis
• Ongoing treatment and physical therapy
• Lost income due to time off work

3. Proof of Negligence
We gathered witness statements, medical reports, and workplace documentation to prove fault and secure compensation.

4. Legal Time Limits
The claim was made well within the 3-year deadline under UK personal injury law.


📘 Learn more about injury at work claim time limits

🧑‍⚖️ Choosing the Right Solicitor for Work Injuries

Even small incidents can lead to serious injury — and complex legal claims. Choose a solicitor who:

• ✅ Specialises in employer liability and workplace injury cases
• ✅ Works on a no win, no fee basis
• ✅ Has a proven track record of success
• ✅ Offers expert guidance with a personal touch
________________________________________

⭐ Why Choose NJS Law?

At NJS Law, we take workplace injuries seriously — no matter the size of the incident. Our team is here to get you the justice and compensation you deserve:

• 🏆 4.9/5.0 on Trustpilot – 500+ reviews
• 🛡️ No win, no fee – you only pay if we win
• 📚 20+ years’ experience in work injury  claims
• 🤝 Dedicated, empathetic legal teams who put your recovery first

📞 Contact our workplace injury experts today →

❓ FAQs About Office Injuries and Equipment Hazards

Can I claim for an injury caused by poor office equipment setup?
Yes. If the equipment setup created a risk and caused injury, your employer may be liable under health and safety regulations.

What if I moved the equipment myself?
Even if you acted to resolve a workplace problem, your employer may still be at fault for not providing proper access, training, or assistance.

How much compensation could I get?
Our client received £18,000 for a printer-related injury. Amounts vary based on severity, recovery time, and financial losses.


👉 View our full Employer Liability compensation guide

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Categories
Dental Negligence

Dental Negligence Claim: Woman Awarded £3,000+ After Failed Filling Leads to Tooth Loss

Dental Negligence Claim Woman Awarded £3,000+ After Failed Filling Leads to Tooth Loss

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A £3,000 Compensation Pay-out for Substandard Dental Treatment

A woman was awarded over £3,000 in compensation after her dentist failed to provide adequate care. What should have been a routine filling turned into months of pain, repeated procedures, and the loss of three teeth.

🔍 What Happened?

The patient visited her dentist for a simple filling — but the treatment kept failing. The filling repeatedly fell out, causing ongoing discomfort. Over time, poor care from the dentist led to a dental bridge being placed, and ultimately, the removal of three teeth.

This was found to be a clear case of dental negligence.

✅ Why Was She Eligible for a Dental Negligence Claim?

To succeed in a dental negligence claim, three key conditions must be met:

1. Breach of Duty of Care
The dentist failed to meet the expected standard of care. If the treatment had been performed correctly, her pain and complications could have been avoided.

2. Harm or Injury
• The patient endured persistent treatment failure
• She suffered significant physical harm, including tooth loss

3. Claim Filed Within the Legal Time Limit
The patient brought her claim within three years of becoming aware of the injury, which meets the legal deadline under UK law.

Read more about time limits for medical negligence claims

🧑‍⚖️ How to Choose the Right Dental Negligence Solicitor

Choosing a specialist solicitor is essential. Look for a legal team that:

Is highly rated by previous clients
✅ Offers no win, no fee claims
✅ Has a proven track record in dental negligence cases

⭐ Why Choose NJS Law?
  • 🏆 4.9/5.0 on Trustpilot (500+ client reviews)
  • 🛡️ No win, no fee – you only pay if we win your case
  • 📚 Over 20 years’ experience in medical negligence law
  • 🤝 Friendly and professional teams ready to support you

Contact our dental negligence team now →

❓ FAQs About Dental Negligence Claims

Can I claim if my filling keeps falling out?
Yes. If it causes pain, repeated treatments, or permanent damage — like tooth loss — you may be eligible.

How much compensation can I receive?
Pay-outs vary depending on severity. In this case, the patient received £3,000+, but more serious cases can result in higher amounts.

View our dental negligence compensation guide

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Categories
Personal Injury Road Traffic Accident

Will I Have To Go To Court When Making A Personal Injury Claim

Will I Have To Go To Court When Making A Personal Injury Claim

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It’s a question we get asked often: will I have to go to court when making a personal injury claim? And the answer is nearly always no. Only around 2–3% of cases end up going to court; the majority are settled without a hearing. In this post, we aim to put your mind at ease by discussing how personal injury claims are usually settled and what to expect in the unlikely event that your case does end up in court.

How Are Personal Injury Claims Usually Settled?

In the majority of cases, personal injury claims will be settled without ever stepping foot inside a courtroom. A settlement is usually reached through negotiation between both parties’ solicitors.

If an agreement cannot be made (which is common), court proceedings will be issued but it’s important to note that even once these have begun it’s still rare for cases to actually make it to court. It’s easier and quicker to settle out of court, so it’s in both parties’ interests to continue to negotiate and try to agree to a settlement. The court will often suggest that a joint settlement meeting takes place before a court date is set to give both parties another opportunity to settle outside of the courtroom.

When Might I Need To Go To Court When Making A Personal Injury Claim?

There are certain circumstances were going to court may be unavoidable. These include:

  • when liability is denied
  • when both parties cannot agree on the value of the claim
  • when the case is too complex
  • when the claim is statute barred under the Limitation Act 1980
  • when the claim is on behalf of a child or protected party

In cases such as these, it may be necessary to seek resolution by going through the court. Your legal team will support you through this process and advise you on the best course of action.

What Happens If I Do Have To Go To Court?

If the circumstances of your case make it impossible to avoid court, your legal team will ensure you understand what the process will involve and what will be expected of you. Every court case is different, but here we’ve answered some common questions:

  • Will I Have To Attend In Person?
    In the majority of cases, yes, you will be expected to attend your hearing and to give evidence. Although this can feel very daunting, please don’t worry. Your solicitor will make sure you’re fully prepared. If your case is relatively straightforward or can be decided on written evidence only, your solicitor may be able to present your case without you taking the stand.

  • Will There Be A Jury?
    No. Personal injury claims take place in a civil courtroom instead.

  • What Happens During The Hearing?
    Your barrister and the defendant’s barrister will present their cases to the judge who will then hear evidence from any witnesses and experts before making a decision.

  • What Happens After?
    This depends on which party won the case. If you win, you’ll usually be awarded compensation. If you didn’t, you may be able to appeal but your solicitor can advise you further.
Making A Personal Injury Claim

Filing a personal injury claim and the prospect of going to court can feel extremely daunting and overwhelming, especially if you’re still recovering from your injury. But we’re here to reassure you – the majority of personal injury cases never see the inside of a courtroom. And if they do, knowing you have a great legal team by your side makes things a little easier.

Here at NJS Law, our personal injury claims specialists are sympathetic and understanding and can help you get the outcome you deserve.

If you have suffered injuries because of an accident that wasn’t your fault and would like to discuss this in more detail, please get in touch to arrange a free no-obligation consultation.

Contact us today using the form below to discuss your claim.

 

CONTACT US

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Categories
Serious Injury

Understanding the Impact and Implications of a Serious Injury

Understanding the Impact and Implications of a Serious Injury

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When we hear the term serious injury, it can evoke images of life-altering events, hospital stays, or prolonged recovery periods. But what exactly constitutes a serious injury? Here’s a closer look at its meaning, the implications for those affected, and why understanding it is important.

Defining a Serious Injury

A serious injury is typically any physical harm that significantly impacts a person’s health, quality of life, or ability to perform daily activities. This can include, but is not limited to:

  • Severe trauma such as fractures, burns, or head injuries.
  • Long-term disabilities like paralysis or loss of limb.
  • Internal injuries affecting critical organs.
  • Chronic pain or conditions stemming from an accident or incident.

The definition may vary depending on the context—legal, medical, or insurance-related. For instance, in a legal sense, serious injuries often include those that meet a threshold for compensation claims or litigation.

The Human and Financial Toll

Serious injuries don’t just affect the body; they ripple through every aspect of a person’s life:

  1. Physical: Extended recovery, surgeries, or rehabilitation may be required.
  2. Emotional: Coping with pain, limited mobility, or permanent changes can lead to mental health challenges like anxiety or depression.
  3. Financial: Medical bills, lost wages, and long-term care can create significant financial strain.
Examples of Serious Injuries

Common scenarios leading to serious injuries include:

  • Car accidents causing spinal cord damage or traumatic brain injuries.
  • Workplace incidents resulting in amputations or severe burns.
Why Awareness Matters

Understanding what constitutes a serious injury is critical for seeking appropriate medical care, legal support, and insurance coverage.

Whether you’ve experienced a serious injury or are supporting someone who has, it is vital that you receive specialist advice and assistance to help you to get your life back on track.

Our team has decades of combined experience in dealing with Serious Injury Claims. 

Our NJS Law Serious Injury Specialists are sympathetic, understanding, and can help you get the outcome you deserve.

If you would like to discuss an issue, please get in touch to arrange a free no obligation consultation. We’re available by email or phone.

FIND OUT IF YOU ARE ELIGIBLE TO CLAIM

Get in touch using the form below or via the following methods:

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For fast, friendly affordable legal advice. Contact a member of our team today.

FAQ

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Categories
Birth Injury

Cerebral Palsy Injury Claim

Cerebral Palsy Injury Claim

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Cerebral Palsy, a group of neurological disorders affecting motor skills and movement, can be caused by factors such as birth injuries and medical negligence. Families facing the challenges of Cerebral Palsy often struggle with emotional, physical, and financial burdens. In this post, we aim to clarify the process of pursuing justice through Cerebral Palsy injury claims.

Understanding Cerebral Palsy and its Causes:

Cerebral Palsy is a condition that affects muscle coordination and body movement. It can result from brain damage during pregnancy, childbirth, or the early years of life. Medical negligence during delivery, such as oxygen deprivation or traumatic injuries, is one of the potential causes leading to Cerebral Palsy.

Initiating a Cerebral Palsy Injury Claim:

Families affected by Cerebral Palsy may consider pursuing a legal claim if they believe that the condition was caused by medical negligence. Initiating a Cerebral Palsy injury claim involves gathering evidence to establish a connection between the negligence and the resulting harm. This evidence may include medical records, expert opinions, and documentation of the child’s condition and needs.

The Role of Medical Experts:

Cerebral Palsy cases often require the expertise of medical professionals who can assess the circumstances surrounding the birth and the subsequent impact on the child’s health. These experts can provide critical insights into whether the injury could have been prevented with proper medical care and whether negligence played a role.

Compensation and Damages:

If a Cerebral Palsy injury claim is successful, compensation may be awarded to help cover the considerable costs associated with caring for a child with special needs. Damages can include medical expenses, rehabilitation costs, adaptive equipment, home modifications, educational support, and compensation for the pain and suffering endured by the child and their family.

Legal Support:

Navigating a Cerebral Palsy injury claim can be complex, requiring the expertise of solicitors experienced in medical negligence cases. These legal professionals can guide families through the process, ensuring that their rights are protected and that they have the best chance of obtaining the compensation needed to provide for their child’s future.

If you believe that your child’s Cerebral Palsy was caused by medical negligence, seeking legal advice is crucial. By taking action, you not only battle for your child’s well-being but also contribute to liable those responsible for providing proper medical care during childbirth.

Our NJS Law NJS Law Medical Negligence Specialists are sympathetic, understanding, and can help you get the outcome you deserve.

If you would like to discuss an issue, please get in touch to arrange a free no obligation consultation. We’re available by email or phone.

FIND OUT IF YOU ARE ELIGIBLE TO CLAIM

Get in touch using the form below or via the following methods:

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For fast, friendly affordable legal advice. Contact a member of our team today.

FAQ

For any questions we may be able to answer, discover our FAQ section.

Categories
Motorbike Accident Road Traffic Accident

Understanding Whiplash Injury Claims: A Guide for UK Claimants

Understanding Whiplash Injury Claims

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Whiplash is one of the most common injuries resulting from car accidents, often leading to pain, discomfort, and disruption to everyday life. If you’ve suffered from whiplash due to someone else’s negligence, you may be entitled to compensation. This article will guide you through what whiplash is, how the claim process works, and what you need to consider when seeking compensation.

What is Whiplash?

Whiplash occurs when the head is suddenly jolted forward, backward, or sideways, causing strain on the neck’s soft tissues. It often results from rear-end car collisions, though it can also occur in other types of accidents.

Symptoms typically include:

– Neck pain and stiffness
– Headaches, often originating at the base of the skull
– Shoulder and upper back pain
– Fatigue
– Dizziness
– Reduced range of neck motion

While symptoms can appear immediately, they may also develop hours or days after the incident. In many cases, whiplash is not immediately evident, which is why seeking medical attention promptly is essential, even if you feel okay immediately after an accident.

Am I Eligible for a Whiplash Injury Claim?

To be eligible for a whiplash claim, you need to show that your injury resulted from an accident caused by someone else’s negligence. In most cases, this could be another driver who failed to adhere to road safety rules.

You may be eligible for a whiplash claim if:

– You were injured in a road traffic accident (as a driver, passenger, pedestrian, or cyclist)
– You can demonstrate that another party was at fault
– You have medical documentation of your injuries

How Much Compensation Can I Expect?

The amount of compensation for whiplash injuries varies depending on the severity of the injury, the impact it has on your life, and any financial losses incurred. Compensation is divided into two categories:

1. General Damages: This covers pain, suffering, and the impact on your quality of life. Minor whiplash injuries might result in a few hundred pounds, while more severe cases can lead to several thousand pounds in compensation.

2. Special Damages: These are additional losses resulting from the injury, including loss of earnings, medical expenses, travel costs, and rehabilitation. Documenting these expenses thoroughly can help increase the overall compensation awarded.

Steps to Filing a Whiplash Injury Claim

1. Look for Medical Attention
Ensure you get a medical assessment as soon as possible. This provides a record of your injury, which will be crucial evidence in your claim.

2. Report the Accident
Report the accident to the police (if required) and your insurer. Gather as much information as possible, including photographs, witness contact details, and any other evidence of the accident.

3. Consult a Solicitor
A solicitor can guide you through the process, help gather evidence and ensure that your claim is filed correctly and within the relevant timeframe. In most cases, whiplash claims need to be made within three years of the accident.

4. Calculate Your Damages
Document any expenses related to your injury, such as medical costs, travel expenses, and loss of earnings. Your solicitor will help ensure that these costs are included in your claim.

Why Work with a Solicitor?

Navigating the whiplash claims process can be overwhelming, particularly with recent changes in the legislation. Working with a solicitor not only helps you understand your rights but also ensures that you receive the maximum compensation you deserve. Solicitors have experience in gathering evidence, negotiating with insurers, and representing clients in court, if necessary.

Here at NJS Law , we have a whiplash injury claim dedicated team that will provide effective, clear and honest advice, making what may seem like a complicated process easier to cope with.

We work in a No Win No Fee basics. This provides peace of mind, allowing you to focus on recovery while your solicitor handles the legal complexities of your case.

Conclusion

Whiplash injuries can be painful and disruptive, but compensation can help alleviate some of the burdens associated with recovery.

If you believe you are entitled to make a claim, seek legal advice to ensure that your rights are protected and that you receive fair compensation for your injuries. At NJS Law we are here to help you through every step of the whiplash claim process, making sure you get the support you need to move forward.

Our NJS Law Personal Injury Specialists are sympathetic, understanding, and can help you get the outcome you deserve.

If you would like to discuss an issue, please get in touch to arrange a free no obligation consultation.

Contact us today to discuss your claim.

CONTACT US

Get in touch using the form below or via the following methods:

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For fast, friendly affordable legal advice. Contact a member of our team today.

FAQ

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Categories
Women’s Health Negligence

Ovarian Cancer Misdiagnosis

Ovarian Cancer Misdiagnosis

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A recent article has reviewed how the failure to recognise an ovarian tumour on a routine scan has led to terminal illness. Regrettably, this case of medical negligence has left the patient with lifelong difficulties and in an incurable condition.

What is ovarian cancer?

Ovarian cancer occurs when cells in or around the ovaries mutate in their DNA. The mutations tell the cell to grow and multiply at a faster rate creating a mass tumour of cancer.

Types of ovarian cancer

There are four main recognised types of ovarian cancers. Epithelial ovarian cancer starts in the cells covering the ovaries and is the most common type.

Germ cell ovarian tumours are rare and usually affect girls and women up to their early 30s.

Sex cord stromal tumours are another type of ovarian cancer and can be either benign (non- cancerous) or malignant (cancerous).

Finally, borderline ovarian tumours are abnormal cells that form in the tissue covering the ovary. They can also be non-cancerous and are usually managed via surgery.

Ovarian cancer in the UK

Ovarian cancer is the 6th most common cancer in females in the UK. There are around 7,500 new ovarian cancer cases diagnosed in the UK every year; this averages as 21 new cases every day. Ovarian cancer mainly affects women over the age of 50 and can sometimes run in families.

Symptoms of ovarian cancer

Ovarian cancer symptoms can vary; however, the main symptoms can include:

  • a frequent occurrence (approximately 12 or more times a month) of a swollen stomach and being bloated, pain and tenderness in the tummy area or between the hips (pelvis), no appetite or feeling full quickly after eating, and an urgent need to pee or needing to pee more often.
  • Other symptoms of ovarian cancer can include indigestion, constipation or diarrhoea, back pain, feeling tired all the time, losing weight without trying and bleeding from the vagina after the menopause.
Early diagnosis

Early diagnosis of ovarian cancer is vital and can give better outcomes from treatment plans and better survival rates. It also decreases the chance of the cancer spreading. This can be lifesaving.

Only 20% of ovarian cancers are detected at an early stage (stage 1). The reason for this is because there is no reliable screening for ovarian cancer and many symptoms of ovarian cancer tend to be vague and easily ignored.

Raised CA125 levels detected in bloodwork can be indicative of ovarian cancer, but is not always diagnostic. Some women with raised levels can have other gynaecological issues such as endometriosis or fibroids and ovarian cancer can potentially be missed if not appropriately followed up on.

Treatment

Treatment for ovarian cancer will depend on the size and the type of ovarian cancer, where the cancer is, if it has spread, and the patient’s general health. The main treatment is surgery (removal of both ovaries and the fallopian tube, and/or the cervix and womb) and chemotherapy. Other treatments include targeted medicines and hormone treatments.

The patient will have regular check ups during and after these treatments in case there are any side effects, and they may be followed up with more tests and scans.

Conclusion

It is important for all women to be aware of the signs and symptoms of ovarian cancer no matter their age. Investigation of symptoms at the earliest possible stage will inevitably be vital for early diagnosis enabling treatment to be more prompt giving a higher survival chance.

If, in the unfortunate event occurs, and you believe you have been exposed to medical negligence in the misdiagnosis of ovarian cancer or any other form of medical negligence, and you intend to make a claim, it is important to seek legal advice. It is appreciated that illnesses, such as ovarian cancer at an advanced stage can significantly impact your day-to-day life, your quality of life and other factors such as your ability to work. Seeking professional advice from specialist medical negligence lawyers can help you navigate your way through a claim for compensation to assist you in your journey to justice for being exposed to negligent health care.

Get Expert Help

If you believe you have been exposed to medical negligence contact NJS Law for a free consultation. We are committed to helping you navigate this challenging time and seek the compensation you deserve.

If you would like to discuss an issue, please get in touch to arrange a free no obligation consultation. We’re available by email or phone.

Rachel Browne

Clinical Negligence Solicitor

FIND OUT IF YOU ARE ELIGIBLE TO CLAIM

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Categories
Motorbike Accident Road Traffic Accident

A ‘Hole’ Lot Of Problems

A ‘Hole’ Lot Of Problems

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We all encounter potholes on public roads, for many on a daily basis, but are we really at crisis levels? Yes, according to Cycling UK, “Britain’s pothole crisis costs lives”. According to the charity’s statistics, nearly one person per week (255 people) has been killed or seriously injured while cycling due to potholes and road defects on Britain’s roads since 2017. Thanks to Britain’s inclement weather and post-2008 cuts to local authorities’ budgets, the quality of the country’s roads ranks 37th in the world, between Slovenia and Lithuania. In 2019, over 700,000 complaints about potholes were received by Councils, according to the Federation of Small Businesses.

In this article, we will look at the real-life dangers of potholes, why the UK has a problem, whether enough is being done, and what you can do if you have been involved in a pothole-related incident.

The odds have been stacked against cyclists for too long

84-year-old Harry Colledge was fatally injured in January 2023 after his bicycle hit a large crack on a road in Winmarleigh, Lancashire. His bicycle wheel became trapped in an 87m-long crack, a defect that had been visible on Google Street View for 14 years and was known to the local county council. According to the details of the case, Mr Colledge suffered fatal head injuries and passed away later the same day. The coroner concluded that he would not have died if the local authority had fixed the crack in a timely manner. As Mr Colledge’s widow said, “We all accept that there is an element of risk in most aspects of life, but the odds have been stacked against people who cycle for too long. More and more people are being encouraged to cycle, and it is promoted as being a healthy, environmentally friendly form of transport and leisure activity…However, the state of our roads is unacceptable and, especially, the country lanes preferred by cyclists”.

In another more recent case, former triathlete Paul Hughes broke his collarbone, ribs and pelvis when his bike hit the crater on Sugar Loaf Lane, Stourbridge, causing him to be launched off his bike. He is now taking legal action against the local authority responsible for maintaining the road, Staffordshire County Council. Urging the council to do more to tackle potholes, he stated, “I had a lot of injuries, but it could have been a lot worse…If I didn’t have a helmet on, I wouldn’t be here now”.

What harm do potholes do?

Potholes cause damage and pose a risk to all types of vehicles. Most motorists will be familiar with the ‘thunk’ sound as their tyre falls into one of the many chasms that plague British roads. Potholes can damage a vehicle’s suspension, exhaust, steering alignment, tyre rims, and engine. Worse still, they also damage people.

As in the case of Mr Colledge, potholes pose a risk of severe injury or death for cyclists and motorcyclists if they hit a deep pothole, especially at speed.

Why does Britain have a pothole problem?

Potholes can form on pavements, roads, and paths. Groundwater expands and contracts after it has oozed under the surface, weakening the concrete, asphalt or other types of material above. As water freezes into ice, it expands, taking up more space and forcing the surface to bend and crack. As the ice cools back into water, it contracts again, leaving behind gaping wounds on the road’s surface. This allows more water to seep in.

Over time, the expanding and contracting of the concrete and associated materials compromises the surface of the road extensively, allowing potholes to form. Add in HGVs and corrosive rock salt (used on icy roads in winter), and the perfect recipe for dangerous, ugly, car-damaging potholes is created.

Are the local authorities doing enough?

The local authorities are keen to emphasise that they are investing millions to tackle potholes. Kent County Council (KCC), who were asked to comment on another cycling accident involving a pothole, that of Darren Crooks, who suffered life-changing injuries, stated:

“We are spending millions this financial year to repair potholes and other safety-critical defects on one of the largest road networks of any local authority in England. Anyone who sees a pothole on our road can report it directly to us on our website using our highway fault reporting tool”.

The county of Kent saw 15 deaths or serious injuries caused by potholes between 2018 and 2022, the highest in the country.

Innovation in pothole repairs, including the use of rubberised asphalt or other alternative materials and remotely controlled machines that cut out circular holes in the asphalt surrounding potholes instead of traditional square ones (in which the corners allow more water to enter), are helping to increase the effectiveness of pothole repairs. However, to take advantage of these new methods and technology, Councils need funds. For example, Oxfordshire and Kent Councils have recently trialled “Gipave”, a material made by adding a graphene-based additive to asphalt. It costs 15-20% more than asphalt but has twice the lifespan.

Final words

To ensure the current injection of cash does not simply put a temporary plaster over Britain’s pothole problem, funds to invest in innovations are urgently required. Until the level of funding is available, motorists, cyclists, motorcyclists, and other road users will almost certainly continue to be at serious risk of loss, injury, and death. If you have been injured in such an event, please speak to one of our friendly and compassionate Personal Injury Solicitors as swiftly as possible, as a three-year time limit applies to making a personal injury claim. If you are concerned about how you will pay for your legal fees, don’t worry – most personal injury cases are taken on a No Win, No Fee basis.

Our NJS Law Personal Injury Specialists are sympathetic, understanding, and can help you get the outcome you deserve.

If you would like to discuss an issue, please get in touch to arrange a free no obligation consultation.

Contact us today to discuss your claim.

CONTACT US

Get in touch using the form below or via the following methods:

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For fast, friendly affordable legal advice. Contact a member of our team today.

FAQ

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Categories
Occupier Liability

Can a Restaurant Be Liable for a Customer’s Injury?

Can a Restaurant Be Liable for a Customer Injury

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Like any other business, restaurants have a legal duty to ensure the safety and well-being of their customers. This duty of care means that a restaurant can indeed be held liable if a customer is injured on its premises due to negligence. Here’s a closer look at the circumstances under which a restaurant might be liable for a customer’s injury.

Legal Duty of Care

Restaurants must adhere to health and safety regulations, ensuring that their premises are safe for customers. This includes:

  • Maintaining Clean and Safe Premises: Floors should be free from hazards such as spills or uneven surfaces that could cause slips, trips, or falls.
  • Safe Equipment: All equipment and fixtures, including chairs, tables, and kitchen appliances, must be in good working order and not pose any risk to customers.
Common Causes of Injuries
  1. Slips, Trips, and Falls: These are the most common types of accidents in restaurants. Wet floors, poorly maintained walkways, or obstacles in dining areas can lead to serious injuries.
  2. Burns and Scalds: Hot food and beverages must be served with caution to prevent burns or scalds. Employees must be trained to handle hot items safely.
Establishing Liability

For a restaurant to be considered responsible, the injured customer must prove:

  1. Duty of Care: The restaurant owed a duty of care to the customer.
  2. Breach of Duty: The restaurant breached this duty by acting negligently.
  3. Causation: The breach directly caused the customer’s injury.
  4. Damages: The customer suffered actual harm or loss as a result.
Steps to Take if Injured

If you’re injured in a restaurant, follow these steps to protect your rights:

  1. Seek Medical Attention: Prioritise your health and get medical help immediately.
  2. Report the Incident: Notify the restaurant management and ensure the incident is documented.
  3. Gather Evidence: Take photographs of the scene, obtain contact details of witnesses, and keep copies of medical reports.
  4. Consult a Solicitor: A legal expert can advise you on the viability of your claim and help you navigate the legal process.

At NJS Law, our Personal Injury experts will guide you through every step of the process and will help get you the outcome you deserve whilst operating on a NO WIN NO FEE basis.

We have a reputation for providing the highest levels of customer service to our clients, whilst being as tough as is required to pursue those responsible for what has happened to you.

Our NJS Law Personal Injury Specialists are sympathetic, understanding, and can help you get the outcome you deserve.

If you would like to discuss an issue, please get in touch to arrange a free no obligation consultation.

Contact us today to discuss your claim.

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Rachel Browne

Clinical Negligence Solicitor

Rachel has been a specialist clinical negligence and dental negligence solicitor since 2014, as well as having had a number of years pre-qualification experience in this field also. Her practice has been solely claimant based and has an empathetic approach to navigating claims.

Her experience includes running high value obstetrics claims, as well as complex bariatric and orthopaedic cases to successful conclusion.

Rachel loves to travel and spent part of her undergraduate degree studying in the United States. She is an avid reader, and particularly enjoys the classics.