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Council House Disrepair

Is Your Council Landlord Ignoring Your Disrepair?

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If you live in a Council Property it is their responsibility to provide a safe, secure, and well-maintained home. Therefore, the Council or Local Authority must repair any reported issues they are legally responsible for, especially if the conditions are affecting your health.

If you have complained and your Council Landlord is ignoring you and has not fixed the issue in a reasonable timeframe, NJS Law can give you the help you deserve by ensuring the repairs are completed.

FIND OUT IF YOU ARE ELIGIBLE TO CLAIM FOR REPAIRS AND COMPENSATION

Average Compensation - £1,895
We work on a NO WIN NO FEE basis
to get your home put right and to get you compensated!

Furthermore, depending on the disrepair, the timeframe, and the severity of your case, you may be entitled to compensation. Our expert team at NJS Law can talk you through the process if your individual claim meets the requirements.

Which repairs are the Council responsible for?

You will first need to check your Tenancy Agreement to get an idea of what duties they have as your landlord. But generally, it is their role to repair the following:

Damage to the interior and exterior structure of the home, for instance, the foundation, brickwork, walls, roof, guttering, and windows.
● Any leaks and causes of damp.
● Faults with your heating, radiators, gas, and electrics.

However, your Local Council can only make these repairs if you notify them of the problem. It is vital you keep a timeline of the disrepair, the correspondence between you and your landlord, and the ongoing impacts the disrepair has had on you- such as health issues, disruption to your day-to-day life, and impact on your mental health.

In addition, the costs of these repairs are their responsibility, meaning they are not allowed to pass any costs onto you. Unless you or your visitors have caused damage to the property, then it is your responsibility to arrange and pay for the repair.

Do I have a case?

If you have notified your Local Council and they are aware of the disrepair, but they have failed to act, you may be able to make a claim against them.

This is especially valid if they are slow to do the repair or have carried out an inspection but seemingly done nothing of action to rectify the disrepair. You can also make a claim if they have done the work to a low standard, and consequently, the issue is still ongoing.

Disrepairs like the ones mentioned above, impair the function of your home. You may not only feel inconvenienced but also unsafe. It can be a stressful situation to experience which is why our understanding team at NJS Law is here to help.

Next Steps…

Our Housing Disrepair Specialists have extensive experience with making claims against Councils and Local Authorities. They can ensure the crucial repairs are completed in the appropriate amount of time.

You may also be entitled to compensation if:

• The disrepair has caused you personal injury, from respiratory illness to physical harm.
• There is damage to your belongings.
• It has caused a significant inconvenience and/or emotional distress.

NJS Law operate on a No Win No Fee basis, so you have nothing to lose by contacting us today.

Contact NJS Law on 01625 667 166 or email disrepair@njslaw.co.uk

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Blog

What we Recommend for Child Arrangements

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Whether you are going through a divorce or separation, deciding on the arrangements for the children can be complicated. As parents, you have a responsibility for your children’s well-being. It should reassure you that there is clear guidance set out within the law to protect the rights of your children. 

You may be thinking where do I even start? What do I need to do? How can I resolve it quickly? It can feel overwhelming, especially if you are struggling to communicate with your ex-partner or they are refusing contact altogether.

Making a parenting plan –

If both of you have the same interests in mind and want to agree on arrangements for your children, you may want to write a parenting plan to have a written document of the responsibilities and break down of the childcare. In doing so, you should consider including the following:

  • A parenting schedule that will set out the new routine and will be a guide on how time will be spent co-parenting.
  • How you will establish a healthy form of communication, as this will be vital in every aspect from the small affairs to the big decisions.
  • How the finances concerned with supporting your children will be provided.
  • How to maintain your goals.

A parenting plan is not a legally binding document. If you feel that this would be beneficial in your circumstances, please speak to us so we can advise on the next steps.

The Mediation process –

In the unfortunate circumstances where you cannot come to an agreement, you must attempt mediation. This can be very useful way to resolve any child arrangement disputes in a cost effective way and you must have demonstrated you have attempted mediation before you can apply for a child arrangement order.

To define it simply, a mediator is an independent third party that will form a bridge of communication between both parents to help reach an amicable agreement. However, both parents will need to attend a MIAM (Mediation information and assessment meeting) to assess whether the case is appropriate for mediation.

NJS Law can help you through this process too and advise you along the way. We can provide legal advice and elaborate on any terms of the agreement where necessary.

Child Arrangements Order –

You can apply for a child arrangements order through the court if an agreement cannot be reached through solicitor’s negotiation or mediation. An application to the Court under the Children Act 1989 is seen as the final resort to resolve all matters that remain in dispute.

We are aware that Court proceedings can feel overwhelming and daunting and should only be issued if there is an unavoidable necessity to do so. We fully appreciate that this can be an emotional and stressful time, but our specialists are fully able to assist you through this, whether it’s guiding you through the process, preparing any required documentation or representing you at Court.

No matter the difficulties you are undergoing, our NJS Law Family Specialists are here to provide guidance and support. Please call or email NJS Lawtoday with any concern or queries you may have about child arrangements.

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Blog

Making a Lasting Power of Attorney

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We all plan for the future; whether it’s a career, a home, or a family, we all have a direction for our life.

Whilst we hate to ponder if the unimaginable could happen to us, it is always better to prepare for all circumstances, and your health and finances should not be any less important.

Making a Lasting Power of Attorney (LPA) will give you and your family peace of mind should the unfortunate happen.

What is a Lasting Power of Attorney?

A LPA is a legal document that lets you, the donor, appoint one or more people to help you make decisions or to make them on your behalf. This means that if you have an accident or an illness that affects your mental capacity, the appointed person(s) can make the decisions for you. These decisions can range from medical care to paying bills, depending on which LPA you choose.

Why make a Lasting Power of Attorney?

There are two types of Lasting Powers of Attorney (LPA): the Property and Financial Affairs LPA and the Health and Welfare LPA. Whilst you can pick whichever suits you, we at NJS Law recommend setting up both for better peace of mind.

With a Property and Financial Affairs LPA, you authorise someone to manage your financial affairs. Unlike a Health and Welfare LPA, this can be used straight away once it has been registered. A Property and Financial LPA will cover a range of matters such as your bills, bank accounts, benefits, pension, investments, and property.

A Health and Welfare LPA relates more to decisions considering your health. This LPA can only be used once your capacity has been lost and you are no longer able to make your own decisions. It will give the appointed person(s) the authority to decide your medical care, medical treatment, and if necessary long term care.

Do not assume that your spouse, partner or next of kin would automatically make decisions over your financial affairs or welfare. If you do not have a LPA in place, and you lose your mental capacity, your spouse, partner or next of kin will have to make an application for a Deputyship Order on your behalf. The Court of Protection will appoint a Deputy which has a similar role to an Attorney. But this process can take two to three times longer and will cost more than a LPA.

How to Make a Lasting Power of Attorney

At NJS Law our Private Client Team can help guide you through the process. Our team can advise you which type of LPA meets your requirements. We can then prepare and execute the LPA and register it.

The cost of making a LPA is £300 plus VAT. The cost for making both types is £500 plus VAT. However, for couples who wish to make both documents and are appointing the same attorney(s), the cost is only £800 plus VAT. We will prepare both the document and the application to register your LPAs with the Office of the Public Guardian for which there is a registration cost of £82 per LPA unless you are entitled to remission or exemption of the fee which our team can advise you on.

 

At NJS Law, we have an extensively experienced Private Client Team that will tailor the LPA document to meet your individual requirements. Please get in touch today for further details.

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Categories
Housing Disrepair

– What To Do If Your Landlord Won’t Do Repairs –

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Whilst we all have our own preferences on the standard of living, a standard that is not acceptable is a home in disrepair.

It is a legal right for tenants to live in a safe environment and it is a legal obligation for your landlord to repair any issues that may compromise it.

If you rent from a Housing Association, or a Local Council, you may be entitled to compensation if they fail to repair the property.

FIND OUT IF YOU ARE ELIGIBLE TO CLAIM FOR REPAIRS AND COMPENSATION

Average Compensation - £1,895
We work on a NO WIN NO FEE basis
to get your home put right and to get you compensated!

What are landlords legally bound by?

Under Section 11 of the Landlord and Tenant Act 1985 it is stated that it is the landlord’s responsibility of maintaining:

1. The structure and exterior of the property or dwelling, including drains and gutters.
2. The installations that supply your essentials such as water, gas, electricity, and sanitary installations like your baths, basins, etc.
3. And finally, the installations that supply heating, such as central heating and water heating.

The tenancy agreement discloses that these are expected to be kept in repair and proper working order and is the obligation of your landlord to do so.

What are the signs of disrepair?

These may include issues such as defective brickwork, roofing, and windows.
Faulty or damaged electrics, guttering, and heating.
As well as the more common nuisances like damp, mould, and leaks.

These not only compromise your home but also your physical and mental health. It can inconvenience your day to day, making living in the home uncomfortable. Mould and damp can be deteriorating to your health and trigger respiratory illnesses. Other health hazards like unsafe structures and fittings can cause physical injuries. A small fault in the roof may leak water into your home and damage your belongings. And it is not only frustrating to live with but frustrating when a landlord refuses to acknowledge or fix the problem.

But what aren’t signs of disrepair?

Whilst it is the landlord’s duty to repair and maintain reasonable living standards, it can be unclear concerning what isn’t. So, what is the tenant’s duty?

– General upkeep of the house including cleaning, changing lightbulbs or the batteries in your smoke alarms.
– Repairing any damage caused by yourself or visitors.
– Repairing any personal belongings brought into the house, including white goods if you personally own them.
– Home improvements that are considered upgrades to the property.

So, what are my next steps?

1) Contact your landlord and keep records for evidence. This can be pictures of the disrepairs, conversations you may have had through email or text, a diary with the timeline of events, and even letters from your GP if the problem is affecting your health.

2) Contact us at NJS Law and we will put you in contact with one of our Housing Disrepair Specialists who will help guide you through the process. We can help you with the next steps, which may include:

– Ensuring your landlord, housing association, or council, legally complete all the repairs.

– Claim compensation for possible inconveniences, damage to personal belongings, or even personal injury.

How much is this going to cost me?

The last thing a renter needs is another cost to add to the growing list of expenses. Here at NJS Law, we handle Housing Disrepair claims on a No Win No Fee basis.

Don’t wait any longer than you already have, call or email NJS Law today.

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Categories
Medical Negligence

What Is Medical Negligence?

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Hopefully most of us won’t need to know what medical negligence is, but as doctors are only human, it is likely that medical mistakes will continue to happen.

When lawyers talk about medical negligence, we are referring to carelessness, or substandard care, that has been provided by a medical professional to a patient, which has directly caused injury, or has caused an existing condition to get worse.

 

Medical professionals owe a duty of care to their patients, to provide treatment that is in line with the medically accepted standard of care. They are judged by the standards expected of a reasonably competent and skilled health care professional with a similar background, working in the same field of medicine.

However, not all cases of medical negligence result in a successful claim for compensation. If there is no injury, or the poor care was not the cause of the problem, then we would not advise making a claim.

Just like a car driver who runs a red light, but doesn’t crash as a result, whilst he will be negligent, it is unlikely that a claim for compensation will be made against him, a doctor can provide substandard care, or make mistakes that others wouldn’t have made, but if the patient’s health isn’t affected there won’t be a successful claim.

If you are owed a duty of care, and the medical professional is negligent, and you suffer avoidable symptoms that we can connect back to the substandard care, then you should receive compensation.

Some mistakes are so serious, and preventable that the NHS accept there is no excuse. These mistakes are known as Never Events and include leaving foreign objects such as bolts and swabs inside a patient or treating the wrong part of the body. Making a claim for compensation in these circumstances should be straightforward if there has been an injury.

If the mistake isn’t a Never Event, we will need to send all your medical notes, and a detailed statement of the issues to an independent medical expert, asking that expert to consider whether there has been a breach of the duty owed to you.

If the report is supportive, we would then look to get a report on Causation (the link between the breach of Duty and the avoidable harm that you have suffered).

Whilst claims can be complicated, this is something that we have been helping clients with for years, and we are happy to listen to what you have been through, explaining how we can help, if we can.

Our NJS Law Medical Negligence Specialists are sympathetic, understanding, and can help you get the outcome you deserve.

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Categories
Blog

Parental Responsibility

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Parental responsibility is automatically obtained by the mother at the time of birth. A father will obtain it by either being married to the mother, or by being named as the father on the child’s birth certificate.

If the child’s parents are not married and the father is not named on the birth certificate, the only person that shall have parental responsibility is the mother.

Having parental responsibility means that both parents have the same responsibilities and rights as parents as far as third parties are concerned, they are both entitled to information concerning their child’s welfare and should consult with one another about issues such as their health, education and religion.

After separation, positive communication with the other parent is imperative. Unfortunately, child arrangements can breakdown and problems can arise when, despite communication, agreements cannot be reached. A typical example being a dispute over a child’s holiday; when one parent wishes to take the child abroad on holiday and the other does not consent.

If Children Act proceedings have previously taken place there shall be an existing child arrangement Order to be followed and this Order shall set out with whom the child lives and the time that is to be spent with the other parent. The parent who has the benefit of the “live with order” shall be able to take the child out of the UK for a period of less than one month without needing the permission of the parent who has the “spend time with order”.

To be clear, the “spends time with parent” will still need permission from the “live with parent” if they wish to take the child out of the UK, even if there is a child arrangement Order in place. However, if legal representation was provided through the course of those proceedings, holiday arrangements should be incorporated into the Final Order to ensure there is clarity going forwards.

The most pressing question to ask in the circumstance where a holiday cannot be agreed between the parents, and there is not an existing Defined Child Arrangements Order in place, is which parent has the responsibility to rectify the dispute?

It is common when one parent does not wish for their child to travel with the other parent that the non-travelling parent shall take matters into their own hands and seek legal advice. If matters cannot be agreed through solicitors’ negotiation or mediation, an application would be made to Court under section 8 CA 1989 for a prohibited steps Order; to prohibit the proposed holiday from taking place. It may well be that through the course of the proceeding assurances will be given to the non-travelling party which will alleviate all concerns, in which case an agreed Order could be entered into to enable the travel to go ahead.

Any Order made by the Court must be clear, setting out in plain terms what has been ordered and its duration.

It is important for the parent who is concerned about the travel to consider the following simple factors in their decision making;

– Will the child be kept safe.

– Does the travelling parent have the capacity to safeguard the child throughout the holiday.

– Does the child have the capacity to express their wish to attend, and if so, will the travel be to their benefit.

– Have the holiday details been provided including the destination, accommodation, inward and outward flight details.

– What is the likelihood of the child not being returned.

If all the above factors are not of concern, it is generally accepted that the holiday should take place.

If the non-traveling party does have concerns in regard to these factors, they must seek urgent legal advice. Where there is a possibility of the child being permanently removed from the UK it may be necessary to make an urgent application to the Court to request a port alert. If granted, the police should be urgently notified and they shall contact all ports and airports within the UK through the police national computer to ensure that the travelling party is not able to leave the country with the child.

If you have any questions or concerns about whether as a father you have parental responsibility, whether you need permission to take your child on holiday or whether you should stop your child being taken on holiday, then please contact NJS Law who can offer advice and assistance in all matters relation to child arrangements.

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Housing Disrepair

How to Claim Against Your Landlord for Disrepair

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If your rented property is in disrepair, it’s your landlord’s responsibility to fix it.

As a tenant you have the legal right to live in a property safe and free from any issues of disrepair.

Your landlord has a legal obligation to repair your property and maintain it to a reasonable standard.

FIND OUT IF YOU ARE ELIGIBLE TO CLAIM FOR REPAIRS AND COMPENSATION

Average Compensation - £1,895
We work on a NO WIN NO FEE basis
to get your home put right and to get you compensated!

Where to begin:

1. Identify the type of repair – What counts as disrepair?

There are two ways to help you understand what repairs the landlord is obliged to carry out at the property:

Section 11 Landlord and Tenant Act 1985 implies repair obligations into the tenancy agreement.

• The tenancy agreement itself will also detail who is contractually obliged to do certain repairs.

Under Section 11 Landlord and Tenant Act 1985 the landlord has an implied obligation to keep in repair the structure and exterior of the dwelling house and keep in repair and proper working order the installations in the dwelling house for the supply of water, gas, electricity, sanitation, space, heating and heating water.

The above legislation covers a wide number of issues which can affect the property which the landlord is responsible for such as: the roof, brickwork, windows, doors, floors, walls, gutters, external pipes, gas, electrics etc.

Whilst the tenancy agreement may not expressly reference the above legislation, this does not mean that it does not apply! The repair obligations are implied by law to all short leases for residential property and tenancies agreed for a period of less than seven years.

Whilst Section 11 Landlord and Tenant Act 1985 defines what “disrepair” is the actual tenancy agreement should also provide some assistance to working out the landlord’s repair obligations. The tenancy agreement will have express terms which state exactly what the landlord and or tenant are responsible for. In some circumstances the tenancy agreement may also extend the landlord’s repair obligations to cover more areas than those matters covered under the Landlord and Tenant act. It is always worth checking the tenancy agreement as this is the contract which you have with the landlord.

2. Contact your landlord and keep records

Once you have identified the issues at the property and that the landlord is responsible for the same you should contact the landlord immediately to let them know there is a problem.

You can report the issues to the landlord in several ways such as by telephone, email, online submission forms on the landlord’s website, in person etc.

We would always recommend keeping a diary or log detailing when have spoken to the landlord (whether in person or by telephone) and keep names of the person you have spoken to and a list of what you reported to them. If you report online or by email, then keep copies of this correspondence also.

If you can, take photographs of the issues at the property and send these to the landlord (whilst keeping a copy for your own records).

If you’ve had to replace damaged items yourself, keep the receipts and take photographs of the damaged items. If the problem is making you ill, keep any letters from your GP proving this to be the case.

When it comes to disrepair, the landlord is not automatically at fault or to blame, however if they are told about the disrepair and fail to repair the same in a reasonable period then compensation could be awarded to you.

– Repair work timelines
Normally, tenancy agreements give landlords the right to enter the premises to inspect its condition and carry out maintenance, provided they give the tenants at least 24 hours’ notice in writing.
How quickly the landlord should attend to the disrepair depends on the type of problem. For example, a burst water pipe will need attention more quickly than a radiator that’s not warming up.

3. Repairs causing ill-health

If the landlord is not fixing the disrepair issues and it is causing you ill health or making your home unsafe to live in, you may also have a potential claim for personal injury.

You should continue to report the disrepair to the landlord and seek medical advice from your GP or Hospital. Your GP may also write to your landlord on your behalf to make them aware of any health concerns which may be linked to the property.

If your health issues are urgent or the landlord isn’t acting on your complaint, contact the environmental health department of your local council to carry out an inspection of your home and provide a report.

4. Collect evidence for a claim

In law the burden of proof lies with you as the Clamant to prove the allegations you are making against the landlord. If you believe the landlord is in breach of its repair obligations and not dealing with your concerns properly, you should gather your evidence to prove this and consider seeking legal advice.

Evidence can vary on a case by case basis however you should try to collect the following:

• Tenancy Agreement
• Photographs of the disrepair and any damaged caused as a result
• Receipts for damaged personal belongings
• Copies of your complaints/reports made to the landlord

5. Basis of claim

If you instruct solicitors to make a claim against the landlord, the claim will generally consist of two parts:

• A claim for compensation for the loss and inconvenience caused by the landlord’s failure to carry out repairs.
• A claim for specific performance to force the landlord to complete the necessary repairs.

If your landlord still refuses to carry out the necessary repairs, you could take your landlord to court.
You’re more likely to win if you’ve got strong evidence to show that the landlord has not taken their responsibility seriously and that you have done all you can to make them aware of the problems affecting you and the property.

The court has the power to order the landlord to:
• Do the repairs
• Pay you compensation for damage to your personal property or health as a result of the continuing disrepair
• Pay part or all your legal costs

Our team has decades of combined experience in dealing with Housing Disrepair Claims. We are sympathetic, understanding, and are here to help you every step of the way.

NJS Law can usually handle Housing Disrepair Claims on a No Win No Fee basis.

Call or email us today to discuss your claim.

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Categories
Blog

Finances and Divorce Procedure

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The right to make a financial application automatically arises through the course of divorce proceedings, following the issuing of the divorce petition.

So if you are getting a divorce, this is the ideal time to ensure that future intentions for all assets within the ‘matrimonial pot’ are dealt with in their entirety. There is a clear process to follow which we shall help you through every step of the way.

It is important to be open and transparent in regard to assets in both joint and sole names with disclosure needed from both parties at the earliest opportunity to enable constructive negotiations to take place, with the intention of contentious court proceedings being avoided wherever possible and to enable your divorce to be as amicable as possible.


The Courts jurisdiction is broad in scope and a financial order can deal with all the following;


– Ownership and occupation of the formal matrimonial home.

– The transfer of or continued ownership of all marital assets including; land, assets within the matrimonial home, other properties in either parties name, life policies, stocks and shares, savings and motor vehicles.

– Consideration of accrued pension benefits in terms of pension sharing orders or pension attachment orders.

– Spousal maintenance, also referred to as periodical payments.

– Lump sum orders.


Consent orders


In an amicable divorce, matters can be agreed through negotiation, consultation or mediation. The agreements shall be set out within the form of a draft consent order, also known As a Clean Break Consent Order. Once the contents of the consent order have been approved by both parties, the draft should be lodged with the court for a District Judge to consider.

There is an additional document that should be found alongside which is the financial statement, Form D81. This must be completed by both parties with both stating that the contents are true. Providing that the judge agrees to the provisions set out, the consent order will be sealed by the court and it shall become legally binding.


Procedure for court applications


The Pre-Action Protocol, which sets out the procedure for divorce and finances, must be followed which effectively means that there needs to be pre-hearing communication. If matters cannot be agreed by solicitor’s correspondence or mediation, consideration needs to be made for an application to the court. Once issued, the matter shall be listed for the First Appointment.
No less than 35 days before the date of the First Appointment, parties must simultaneously file and exchange a completed Form E, the financial statement.

The main purpose of the First Appointment is to define the issues that are in dispute and to save costs wherever necessary. The court is to determine the extent to which information and documentation is required and set out a timetable within the Order for it to be provided.
Thereafter the case shall be listed for the FDR, financial dispute resolution appointment. It is hoped that consultation can continue between the First Appointment and the FDR for matters to resolve where possible. If the FDR appointment does not resolve the dispute, the matter should be listed for a contested final hearing.


Costs


The general rule in financial proceedings is that neither party should be expected to pay the costs of the other party’s legal suit.
However the court may make an order for costs in such proceedings where it considers it appropriate to do so either due to the conduct of the parties for example;


– Failure by one of the parties to promptly provide documentation when asked to do so.

– A failure to comply with the rules and orders of the court.

– An open offer made by the other party to settle which has been flatly refused without justification thereby leading to unnecessary contentious proceedings.

– The manner in which the party has pursued or responded to the application for a particular allegation or issue.

– Any other aspect of a party’s conduct in relation to which the court considers it relevant.

– The negative financial effect upon one of the parties of any court’s order made.


If you require advice on any aspect of getting a divorce or dealing with finances, contact Nicholson Jones Sutton Solicitors.

Whether you anticipate it shall be a contested divorce or an amicable divorce, we can provided you with all the advice and assistance you require.

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Social Housing Disrepair

Housing Disrepair Claims – Social Housing Tenant

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This article gives information on Housing Disrepair Claims Social Housing Tenant. It explains the tenant’s and landlord’s responsibilities to do repairs and what options the tenant has if the landlord doesn’t meet their obligations.

FIND OUT IF YOU ARE ELIGIBLE TO CLAIM FOR REPAIRS AND COMPENSATION

Average Compensation - £1,895
We work on a NO WIN NO FEE basis
to get your home put right and to get you compensated!

Housing Disrepair – What are your options if you are a social housing tenant?

If you rent your home from a social housing landlord, they’re responsible for dealing with most repair problems.

Repair responsibilities can be implied by law through the Landlord and Tenant Act 1985 or expressly written into the tenancy agreement itself.

Whilst many social landlords carry out repairs quickly, this does not always happen.
If you have any concerns that your landlord is not fulfilling its repair obligations, you should check the terms of the tenancy agreement to start with to see what the obligations are and consider seeking legal advice.

What are social housing landlords?

Social housing landlords include local authorities, housing associations, housing trusts, arm’s-length management organisations (ALMOs), housing co-operatives and tenant management organisations (TMOs).

Standards for landlords in England

Landlords must follow certain rules set down by the Regulator of Social Housing. This includes meeting certain standards on repairs and maintenance.
For example, social housing landlords must have a repairs and maintenance service that responds to a tenant’s needs, offers choice, and aims to get the work done right first time. They must ensure that a tenant’s home meets the Decent Homes Standard – see below.
They also must meet all legal requirements that provide for the health and safety of residents in their homes.

Standards for landlords in Wales

Registered social landlords (RSLs) such as housing associations, are expected to manage their accommodation in line with standards set out by the Welsh Government.
This includes having an efficient repairs and maintenance service that responds to a tenant’s needs.

The Decent Homes Standard in England

Accommodation owned by social housing landlords must meet the Decent Homes Standard for fitness, structure, energy efficiency and facilities.
Landlords must continue to maintain homes to at least this standard. A decent home must:

• meet the current minimum standard for housing, that is, that the property must be free of Category 1 hazards under the Housing Health and Safety Rating System.
• be in a reasonable state of repair.
• have reasonably modern facilities and services
• provide a reasonable degree of thermal comfort – such as insulation and heating.

The Housing Health and Safety Rating System (HHSRS)

The HHSRS is a system for assessing housing conditions. A local authority should

• Carry out inspections or rented housing
• Identify whether any specific hazards are present
• Categorise those hazards

The regulations list 29 circumstances that can give rise to hazards ranging from damp and mould growth, excess cold or heat, asbestos, biocides, domestic hygiene, pests, sanitation, water supply, risks of falls, electrical hazards, structural collapse etc.

Options for taking further action for social housing tenants

If you’ve reported a repair to your landlord and they haven’t done anything about it, you can take further action. If you haven’t reported the repair, then you should do that first.

There are several options for you to consider, for example, making a complaint or taking legal action.

If you want to take further action about repairs, it’s always useful to keep records and gather evidence of the repairs and any contact with your landlord.

Our team has decades of combined experience in dealing with Housing Disrepair Claims. We are sympathetic, understanding, and are here to help you every step of the way.

NJS Law can usually handle Housing Disrepair Claims on a No Win No Fee basis.

Call or email us today to discuss your claim.

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FAQ

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