Mould and damp spreading across walls, exterior doors that will not lock, exposed electrical wiring, rat droppings throughout the home, and toilet bowls encrusted with faeces. These are just some of the daily challenges faced by a mother of three living in social housing.*
Sadly, disrepair, neglect, and humiliation have become a harsh reality for many tenants across the UK. Poor housing conditions continue to damage tenants’ health, wellbeing, and quality of life, often leaving families feeling unsafe in their own homes.
In many cases, tenants wait months—or even years—for essential repairs. Even when repairs are eventually carried out, they are frequently completed to a poor standard. As a result, problems often return, leaving residents trapped in a cycle of disrepair.
Although housing associations have publicly promised to improve conditions, many tenants remain sceptical. Experience has shown that meaningful change is slow, and in some cases, entirely absent.
This concern is shared by politicians across party lines. At the offices of this mother’s MP, Stephen Hammond, staff reportedly deal with complaints involving Clarion Housing on a daily basis. Similarly, in a neighbouring constituency, Labour MP Siobhain McDonagh stated in 2021 that Clarion-related issues accounted for almost half of her casework.
Alarmingly, little appears to have changed. As one MP recently told The Guardian:
I don’t think that their tenants and leaseholders will have seen any improvement.
Siobhain McDonagh
If you are living in unsafe or unacceptable conditions, you do not have to tolerate it. NJS Law is one of the few specialist housing disrepair solicitors across England and Wales with a dedicated legal team focused on protecting tenants’ rights.
Importantly, our goal is not only to force repairs but to ensure your home is restored to a standard that is safe, secure, and fit to live in.
We can help you by:
At NJS Law, we are housing disrepair claim experts. We act for tenants nationwide on a No Win No Fee basis, helping to secure urgent repairs and recover compensation for prolonged delays.
Our team has decades of combined experience handling housing disrepair claims against councils and housing associations. Above all, we are sympathetic, understanding, and committed to supporting you every step of the way.
If your home is unsafe or affecting your health, help is available.
Contact us today to discuss your housing disrepair claim.
*Source: The Guardian
