Takeaways from New Report into Damp and Mould in Social Housing

On 28th June 2023, the Regulator of Social Housing (RSH) published a report on damp and mould in social housing. The report followed the tragic death of two-year-old Awaab Ishak in Rochdale, where prolonged exposure to damp and mould in his home was found to have contributed to his death.

The RSH report highlights the scale of the problem in the sector, how social housing providers are responding, and what improvements are needed to protect tenants.

Focus of the RSH Report

Following the Coroner’s report, the RSH asked all large registered social housing providers to submit evidence about damp and mould in their properties and how they are tackling it. Key findings from 386 responses include:

  • Most providers are aware of damp and mould and are taking steps to address it, but more could be done
  • A majority of tenants live in homes free from damp and mould, but where present, it can negatively affect health and wellbeing
  • Some landlords submitted poor-quality responses, raising concerns about their commitment to tackling the issue

The RSH estimates that:

  • Less than 0.2% of social homes have the most serious damp and mould problems
  • 1-2% have serious problems
  • 3-4% have notable damp and mould

Eight local authority landlords provided particularly poor responses, lacking up-to-date stock data, clear processes for addressing damp, and the ability to identify affected homes. These landlords are now engaging with the RSH.

Since the Coroner’s report, the RSH has received:

  • 12 self-referrals from landlords for potential breaches of the Home Standard
  • 38 referrals from other sources

The Home Standard sets expectations for social housing providers to deliver safe, high-quality homes and effective repair services.

Why Some Social Housing Providers Struggle

The social housing sector faces multiple challenges, including:

  • Insufficient staff
  • Budget cuts
  • Rising costs

However, the Better Social Housing Review (2022) highlighted that providers need to improve data use and performance management. Many tenants still face delays in repairs because:

  • Housing officers are over-stretched
  • Tenants are sometimes unfairly blamed for damp caused by everyday activities like drying clothes indoors
  • Providers do not always proactively collect or act on housing condition data

The review urged housing associations to ask difficult questions about the quality of homes and services provided, to ensure real progress.

Recommendations to Improve Damp and Mould Management

Key recommendations from the Better Social Housing Review include:

  1. Re-evaluate housing associations’ core purpose: providing safe, decent homes.
  2. Conduct a full audit of social housing stock
  3. Engage tenants, frontline staff, and contractors to review maintenance processes
  4. Recruit and retain housing officers to reduce “patch sizes”
  5. Empower tenants to lead investigations and reviews
  6. Increase engagement through community hubs
  7. Conduct annual progress reviews of the review’s recommendations

Alongside these recommendations, the sector is awaiting the Social Housing (Regulation) Bill 2022-23, which will strengthen regulatory powers and enforcement.

Protecting Your Rights as a Tenant

If you live in a social housing property affected by damp or mould, it is vital to contact a Housing Disrepair Solicitor immediately. They can assess your situation and take steps to compel your landlord to make your home safe and habitable.

How NJS Law Can Help with Damp and Mould Repairs

NJS Law is one of the few housing disrepair solicitors in England and Wales with a dedicated legal team experienced in social housing cases. We can help you:

  • Instruct a surveyor to assess your property and provide evidence
  • Legally ensure your housing association or council completes all necessary repairs
  • Claim compensation for the time your property has been in disrepair

We work on a No Win No Fee basis, assisting tenants nationwide to secure repairs and compensation. With decades of experience, our team is sympatheticunderstandingand supportive, guiding you every step of the way.

Contact NJS Law today to discuss your claim for damp and mould repairs.

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