NJS BREAKING NEWS!

Woman paid £7,000 after drunk driver hit her whilst she was driving her car.        £10,000 won for client after dentist removed the wrong tooth.        Holiday-goer broke 2 bones after occupier leaves incomplete groundwork open, leading to £7,000 payout.        Steps give way on worker, resulting in £11,000 payout for his injuries.        

Contact Us
New Clients Call Us: 0800 6525 656
Existing Clients
Contact us
New Clients Call Us: 0800 6525 656
Existing Clients
Trustpilot

Housing Tenant Awarded £7,500 in Compensation for Housing Disrepair

Tis housing disrepair case study shows how tenants can successfully claim compensation when a landlord fails to carry out essential repairs.

Mrs Turner, a social housing tenant living in the Borough of Hastings, East Sussex, brought a claim against her landlord, Southern Housing, after years of unresolved disrepair in her home.

Housing Disrepair Claim Overview

Mrs Turner experienced water ingress through the roof from as early as 2017. Over time, this caused:

  • Damp and mould
  • Water damage
  • Deterioration of living conditions

Despite repeatedly reporting the problem, the housing association failed to carry out effective repairs.

Failure by the Housing Association

Over several years, the landlord sent approximately three contractors to inspect the property. However:

  • No meaningful repairs were completed
  • The source of the water ingress was not resolved
  • The disrepair continued to worsen

It was only after Mrs Turner contacted NJS Law’s Housing Disrepair team that decisive legal action was taken.

Successful Outcome: £7,500 Compensation

After a Letter of Claim was sent to Southern Housing in July 2022, the matter progressed quickly.

  • The claim was resolved within six months
  • Mrs Turner received £7,500 in compensation
  • The landlord accepted responsibility for the prolonged disrepair

This case highlights how effective representation can lead to swift and fair outcomes for tenants.

Your Rights as a Tenant

As a tenant, you have the legal right to live in a safe, secure, and habitable property.

Your Council or Housing Association has a legal duty to:

  • Maintain your home to a reasonable standard
  • Repair reported defects within a reasonable timeframe

If disrepair is ignored after being reported, you may be entitled to:

  • Compensation
  • A rent refund
  • An order forcing your landlord to complete repairs

How We Can Help You Claim for Housing Disrepair

Our experienced Housing Disrepair team can help by:

  • Instructing a qualified surveyor to assess the disrepair
  • Legally compelling your landlord to complete repairs
  • Claiming compensation for the period your home was in disrepair

We handle the legal process so you don’t have to.

Why Choose NJS Law?

NJS Law are housing disrepair claim experts, helping tenants across England and Wales.

  • No Win No Fee funding available
  • Decades of combined experience
  • Compassionate, tenant-focused support

We are here to help you every step of the way.

Speak to Us Today

If you are living in housing disrepair and your landlord has failed to act, contact us today for a free, no obligation consultation.

We’ll explain your rights clearly and help you claim the repairs and compensation you deserve.

Ask NJS Law

For fast, friendly affordable legal advice. Contact a member of our team today.

Contact Us

FAQ

For any questions we may be able to answer, discover our FAQ section.

Read More