Occupiers’ Liability Claim: £26,000 Awarded After Client Injured by Faulty Portaloo

£26,000 Compensation After Safety Breach at Public Event

It might sound unusual—but slipping on leaked liquid from a faulty Portaloo left our client with a broken ankle and months of recovery. What seemed like a minor issue turned into a serious personal injury caused by poor maintenance and negligence.

🔍 What Happened?

Our client was attending a music festival when they entered a standard Portaloo on-site. On the way out, they slipped and fell—breaking their ankle.
After an investigation, the cause was clear:

• A leak in the unit’s waste system
• Fluid pooling on the floor and exit area
• No visible warning or preventative measures in place

This case wasn’t just bad luck—it was a clear breach of public safety duties by the land occupier or facilities provider.

✅ Why Was This a Valid Occupiers’ Liability Claim?

Under the Occupiers’ Liability Act 1957, the person or organisation responsible for land or premises must ensure visitor safety. Here’s why this claim succeeded:

1. Unsafe Conditions
The Portaloo had a known fault—leaking liquid—creating a slip hazard. No steps were taken to resolve it or warn users.

2. Injury and Impact
• Broken ankle
• Medical treatment and rehabilitation
• Time off work and loss of income
• Pain and psychological impact

3. Proving Responsibility
The organisers and facility operators failed to meet their duty of care. Our legal team gathered incident reports, maintenance logs, and witness statements to prove negligence.

4. Timely Claim
The client acted within the 3-year limit under UK personal injury law.

📘 Learn more about Occupiers’ Liability claims and deadlines →

🧑‍⚖️ How to Choose the Right Solicitor for Public Injury Claims

Injuries in public places can be tricky to navigate legally. You’ll want a solicitor who:

✅ Specialises in occupiers’ liability and public accident claims
✅ Offers no win, no fee
✅ Understands how to prove negligence in non-obvious settings
✅ Has strong client reviews and a track record of success

⭐ Why Choose NJS Law?

Whether it’s a broken ankle or a life-changing injury, NJS Law is here to fight for what’s fair:

• 🏆 4.9/5.0 on Trustpilot – Trusted by hundreds
• 🛡️ No win, no fee – pay nothing unless we win
• 📚 20+ years’ experience in personal injury and public liability law
• 🤝 Friendly legal teams ready to listen and act

📞 Contact us today for expert legal advice →

❓ FAQs About Injuries in Public Spaces

Can I claim compensation if I was hurt on someone else’s property?
Yes. If the property owner or operator failed to maintain safe conditions and you were injured, you may be entitled to compensation.

Is slipping in a Portaloo really a valid claim?
Absolutely. In this case, the injury was caused by a maintenance fault—the result of negligence, not bad luck.

How much compensation can I receive?
Our client received £26,000. Compensation depends on the severity of the injury, financial impact, and long-term recovery needs.

👉 Explore our public place injury compensation guide →