£10,355 Compensation After Client Injured by Damaged Manhole Cover

£10,355 Compensation After Client Injured by Damaged Manhole Cover

Before even entering the store, our client was injured—due to a hazard the business should have fixed.

A routine visit to a well-known supermarket ended in pain, bruising, and lasting wrist injuries after they tripped over a damaged manhole cover near the entrance.

We secured £10,355 in compensation after proving the retailer had failed in its duty of care.

🔍 What Happened?

Our client approached the entrance of a large supermarket, expecting safe and accessible premises. But just before stepping inside, they tripped on a damaged manhole cover directly outside the store.

The result?:
• Wrist injuries
• Bruising to multiple areas of the body
• Emotional distress and disruption to daily life

After reporting the incident to staff, warning signs were added only after the injury had occurred—far too late to protect our client.

✅ Why Was This a Valid Occupiers’ Liability Claim?

Under the Occupiers’ Liability Act 1957, the store has a legal duty to ensure safe access for all visitors to their premises.

This claim succeeded because:
1. Preventable Hazard
• The manhole cover was visibly damaged
• There were no warning signs in place beforehand
• The issue was only addressed after the incident occurred

2. Personal Injury
• Physical injuries, including wrist pain and bruising
• Time off work and limited mobility
• Pain, discomfort, and psychological impact

3. Clear Evidence of Negligence
The delayed response and lack of hazard prevention clearly showed the business failed to uphold its safety responsibilities.

📘 Learn more about Occupiers’ Liability law in public places →

🧑‍⚖️ Choosing the Right Solicitor for Public Place Injuries

Slip, trip, or fall cases may seem simple—but proving responsibility requires specialist knowledge. Look for a legal team that:
• ✅ Specialises in occupiers’ liability
• ✅ Operates on a no win, no fee basis
• ✅ Has a strong record in trip/fall injury claims
• ✅ Offers clear, compassionate legal advice

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⭐ Why Choose NJS Law?

We’ve helped countless clients recover compensation after public place injuries—because everyone deserves to feel safe when entering a business or property.

• 🏆 4.9/5.0 on Trustpilot (500+ reviews)
• 🛡️ No win, no fee – you pay nothing unless we win
• 📚 20+ years’ experience in occupiers’ liability and personal injury law
• 🤝 Supportive, experienced legal teams focused on your recovery

📞 Speak to our occupiers’ liability specialists today →

❓ FAQs About Supermarket Injury Claims

Can I claim if I tripped outside a store?

Yes. If the injury happened due to poor maintenance on or near a store’s premises, you may be entitled to compensation.

What if the hazard was marked after the incident?

That helps your case. A post-incident warning shows the business was aware of the hazard after it caused harm—proof of delayed action.

How much can I claim for a trip injury?

Our client received £10,355, but payouts vary depending on the severity of your injuries, time off work, and overall impact on your life.

👉 View our full public place injury compensation guide →