Our client was injured before even entering the store, due to a hazard the supermarket should have repaired.
A routine visit to a well known supermarket resulted in significant injury when our client tripped over a damaged manhole cover near the store entrance. As a result of the retailer’s failure to maintain safe access, we successfully secured £10,355 in personal injury compensation.
This case highlights how supermarkets and retailers can be held accountable under occupier’s liability law when they fail in their duty of care.
Our client approached the entrance of a large supermarket, reasonably expecting the area to be safe and well maintained. Instead, they tripped over a clearly damaged manhole cover positioned directly outside the store entrance.
As a result of the fall, our client suffered suffered:
Crucially, no warning signs or barriers were in place at the time of the accident. Only after the incident was reported did the supermarket add warning signage, too late to prevent injury.
Under the Occupiers’ Liability Act 1957, businesses must take reasonable steps to ensure visitors can access their premises safely.
The supermarket injury claim succeeded due to:
The retailer’s failure to act until after the accident demonstrated a clear breach of duty of care.
Learn more about occupiers’ liability claims in public places
Slip, trip, and fall accidents may appear straightforward, but proving liability against large retailers requires specialist expertise.
When choosing a solicitor, look for a firm that:
We’ve helped countless clients secure compensation after injuries in supermarkets, shops, and public places, because everyone deserves safe access to premises.
Why clients trust NJS Law:
Yes. If your injury was caused by poor maintenance on or near a store’s premises, you may be entitled to compensation.
This can strengthen your claim. Post-incident warnings often show the business failed to act sooner to prevent harm.
Compensation varies depending on injury severity, time off work, and long-term impact. In this case, our client received £10,355, but every claim is assessed individually.
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