Frequently Asked Questions

We understand that legal matters can often feel complex and overwhelming. To make things easier, we’ve put together answers to some of the questions we’re most often asked.

Whether you’re seeking guidance on our services, wanting to know what to expect when working with us, or looking for clarity on specific legal processes, this section is designed to provide straightforward and helpful information.

If you don’t find the answer you’re looking for, please don’t hesitate to get in touch — our team will be happy to help.

What Does "No Win, No Fee" Mean?

“No Win, No Fee” (also known as a Conditional Fee Agreement) means you won’t pay us upfront or if your case is unsuccessful. If we win your case, we take an agreed percentage of your compensation as our fee. This makes accessing justice risk-free for you.

What Kind of Claims Do NJS Law Deal With?

We specialise in a wide range of compensation claims, including:

  • Personal Injury Claims – accidents that weren’t your fault (slips, trips, falls, public liability).
  • Road Traffic Accident Claims – including car, motorcycle, cycling, passenger, and pedestrian accidents.
  • Accidents at Work – unsafe practices, lack of training, or workplace hazards.
  • Medical Negligence Claims – misdiagnosis, surgical errors, birth injuries, and substandard care.
  • Dental Negligence Claims – incorrect treatment, failed cosmetic procedures, or avoidable injuries.
  • Serious Injury Claims – life-changing injuries such as brain, spinal cord, or amputation cases.
  • Criminal Injury Claims (CICA) – victims of violent crimes.
  • Housing Disrepair Claims – damp, mould, structural issues, and landlord negligence.
  • Will Disputes – challenging the validity or fairness of a will or claims under the Inheritance Act.

How Long Do I Have to Make a Claim?

  • Personal injury – usually 3 years from the date of the accident or knowledge of injury.
  • Medical/Dental negligence – 3 years from the date of negligence or awareness of harm.
  • Criminal injury (CICA) – 2 years from the date of the incident.
  • Housing disrepair – typically up to 6 years.
  • Will disputes – strict time limits apply depending on the type of claim (often 6–12 months from probate).

Always seek advice as early as possible to protect your rights.

How Much Compensation Will I Receive?

Compensation varies depending on:

  • The severity of your injury/illness
  • Loss of earnings and financial impact
  • Care needs, treatment costs, and long-term effects
  • For a housing disrepair claim the amount of compensation awarded will depend on the length of time the disrepair has existed and the effect this has had on day to day living standards.

Each case is unique, and we will provide an estimate once we assess your claim.

What Evidence Will I Need?

Evidence may include:

  • Medical records and reports
  • Accident reports and witness statements
  • Photos, videos, or CCTV
  • Financial records (e.g., loss of earnings)

We will guide you on exactly what’s needed.

How Long Will My Claim Take?

Simple claims can resolve within a few months, while complex cases (e.g., serious injuries, medical negligence, will disputes) may take years. We aim to progress cases as efficiently as possible while ensuring you get maximum compensation.

Do I Need to Go to Court?

Most claims settle out of court. Only a small percentage go to trial. If your case does, we will represent and support you every step of the way.

Do I Need to Deal With a Local Law Firm to Make a Claim?

No. You do not need to choose a solicitor near you. At NJS Law, we represent clients across the whole of England and Wales.

Most claims can be handled by phone, email, or video call, and documents can be securely shared electronically.

What matters most is choosing the right solicitor for your case, not the nearest one.

Ready To Find Out If You Can Claim?

Contact NJS Law today for a free, no-obligation consultation. We’ll assess your case, explain your options, and let you know if you’re eligible to make a No Win, No Fee claim.

Don’t delay – strict time limits apply to most claims. Whether you’ve been injured in an accident, suffered from medical negligence, are living in unsafe housing, or are disputing a will, we’re here to help.

✅ No Win, No Fee – no financial risk to you
âś… Specialist solicitors with nationwide coverage
âś… Free, confidential consultation
âś… Maximum compensation pursued on your behalf

Find Out if You’re Eligible to Make
a Claim

Complete the form below or contact us directly. Our solicitors will review your situation and confirm your eligibility in a free consultation.