NHS Negligence

At Nicholson Jones Sutton Solicitors we have a team of medical negligence solicitors specialised in helping victims of negligence claim against the NHS.

We have a reputation for providing the highest levels of customer service to our clients, whilst being as tough as is required to pursue those responsible for what has happened to you.

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What is Medical Negligence?

Medical negligence is when health professionals make mistakes or fail in their duty of care to you, leading to a new injury or to a deterioration of an existing condition. 

There are a number of ways that medical negligence can happen, such as misdiagnosis, incorrect treatment or surgical mistakes.

Common Areas of Medical Negligence Include:
Medical negligence - GP

GP Negligence: If your GP fails to diagnose your condition, makes a mistake in treating you, or referring you for the treatment that you need.

Medical negligence - Surgical errors

Surgical errors: Negligent mistakes made before, during or after an operation leaving patients with injuries, disabilities, infections or the need for further surgery

Medical negligence - hospital care

Hospital and Nursing Care Negligence: Poor care provided to patients during a hospital inpatient can lead to pressure sores and medication issues as well as delays in diagnosis and falls, all of which can make the condition or problem that you were in hospital for worse rather than better. 

Medical negligence - misdiagnosis

Misdiagnosis or Delay in Diagnosis of a medical condition: A failure to diagnose a condition, such as Cancer or Cauda Equina syndrome can have life changing consequences.

Medical negligence - accident and emergency

A&E: Negligent errors made upon presentation to Accident and Emergency. Regardless of how busy medical staff are, a duty of care is owed to each patient. Being too busy or short staffed is no excuse for making negligent errors.

Medical negligence - paramedical and ambulance staff

Paramedic & Ambulance Staff:  Delays in transferring to hospital, providing the right treatment before transfer and in appreciating the urgency of the situation can lead to the ambulance service and its staff being responsible for causing avoidable harm.

Medical negligence - Consultant and doctors

Consultants & Doctors: Failure in the treatment of an ongoing condition which causes ongoing pain and suffering or even avoidable death.

Other common mistakes relate to errors in the administration of medication and making an appropriate timely referrals.

Medical negligence - Nurses and care workers

Nurses & Care workers: Poor care provided to you or your loved ones whilst in a care home or nursing at home or in hospital. Examples of negligent mistakes include: failures to carry out the appropriate assessments relating to the risk of falls, nutritional needs, hydration, infection and sepsis and failures to refer on to specialist clinics when dealing with diabetic foot or eye issues.

How we can help you

Our Specialist Team will help you to Make a Medical Negligence Claim: 

We would be happy to talk through with you what is needed to claim compensation for medical negligence. 

The information that we will need will include the following:

  • Your past medical history (we will need to see your GP and Hospital records once we have agreed to help you).
  • Whether your condition/symptoms will affect your life in the future.
  • Any medical or other expenses or therapy costs you have paid out for or still need to pay for.
  • Whether you have raised your concerns with the health professional already and if so what they have said.
We will normally be able to help you on a No Win No Fee Agreement basis and will explain what this means when we speak to you.

Meet The Medical Negligence Team

Our team has decades of combined experience in dealing with Medical Negligence Claims. 

Our Nicholson Jones Sutton Medical Negligence Specialists are sympathetic, understanding, and can help you get the outcome you deserve.

If you would like to discuss an issue, please get in touch to arrange a free no obligation consultation. We’re available by email or phone.

Call or email us today to discuss your claim.

Medical Negligence Latest Blogs

Surgical Errors

Surgical Errors – Medical Negligence Claims

While all surgical procedures inherently carry risks, it’s imperative that you are adequately informed of these risks before undergoing surgery. While some surgical complications may arise as non-negligent occurrences, in certain cases, they may stem from surgical errors.

Read More »
What are the steps to claim for medical negligence

What Are The Steps To Claim For Medical Negligence

When you or a loved one has suffered harm or injury due to medical negligence, it’s essential to understand your rights and the process for making a claim. This blog provides a comprehensive guide to the steps to claim for medical negligence.

Read More »
What are the types of medical negligence

What Are The Types Of Medical Negligence?

Medical negligence, often referred to as clinical negligence, occurs when a healthcare professional provides care that falls below the expected standard, resulting in harm or injury to the patient.

Medical negligence can take various forms, and understanding these forms is crucial for patients and their families. This blog aims to shed light on common types of medical negligence.

Read More »


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Leanne Henton

Litigation Manager

Leanne studied the Bar Vocational Course at the BPP Law School in Leeds, and graduated with Very Competent, before cross-qualifying as a Solicitor in 2013.

She joined the firm in 2009 as a Personal Injury Fee Earner, dealing with various matters including Road Traffic Accidents, Employment and Public Liability, and Medical Negligence.

Leanne progressed onto a Litigation Team Manager role in 2015, managing a team of RTA Personal Injury Fee Earners, and further on to Litigation Manager in 2020, working closely with the Directors to ensure the success of the Personal Injury Department.

Leanne has been heavily involved in the development and expansion of the EL/PL Department, as well as the Medical, Dental and Cosmetic Negligence Department.

In her personal life Leanne enjoys holidaying and days out with her young family.

Margaret Harvey

Clinical Negligence Solicitor

Margaret has specialised in clinical negligence claims since 2011 and over the years she has dealt with both clinical and dental negligence claims: including claims brought by Dependents in terms of the Fatal Acts 1976.

She recently dealt three Fatal Accidents claims arising from death by suicide as a result of the failure of the Mental Health Institutions providing adequate care and support. One of these cases involved death of a teenage girl as a result of suicide while been detained under the mental health act. That claim was successfully settled after the inquest.

She has dealt with claims involving GP negligence and a variety of clinical negligence claims involving failure to diagnose and treat fracture, surgical errors , cases involving a delay in diagnosing and treating cauda equine syndrome , orthopaedic claims , delays in diagnosing and treating cancers and negligence in treating diabetic ulcers leading to lower limb amputation as well as amputations as result of the delay in diagnosing and treating vascular problems.

She recently dealt with a claim in terms of the Fatal Accidents Act where the Deceased died as a result of a delay in diagnosing and treating rabies which the Deceased contracted after a bite from a rabid cat.

She lived in Zimbabwe until she moved to the UK in 2008 and she practiced law there for 9 years. Margaret has three children and five grandchildren who all live in the UK. She’s very interested in history and she’s a member of the National Trust and English Heritage.

Kate Barge

Clinical Negligence Solicitor

Kate has been a specialist solicitor in clinical negligence and dental negligence claims since 2010. During this time, she has mainly worked on the claimant side of negligence although she has obtained experience working at defendant firms which has given her invaluable insight.

Previous to qualifying as a solicitor Kate had a career in nursing qualifying as an RGN and subsequently working as a Theatre Sister at the Chelsea and Westminster Hospital in London. During her time working in clinical negligence she has run high value claims including a claim against the rogue breast surgeon Ian Paterson.

She loves travel and wild life and has recently been scuba diving off the coast of  Mexico with turtles,  sting rays  and moray eels.

Rachel Browne

Clinical Negligence Solicitor

Rachel has been a specialist clinical negligence and dental negligence solicitor since 2014, as well as having had a number of years pre-qualification experience in this field also. Her practice has been solely claimant based and has an empathetic approach to navigating claims.

Her experience includes running high value obstetrics claims, as well as complex bariatric and orthopaedic cases to successful conclusion.

Rachel loves to travel and spent part of her undergraduate degree studying in the United States. She is an avid reader, and particularly enjoys the classics.


Richard Shillcock


After qualifying as a solicitor in 2002, Richard gained experience working in several firms in the north west of England.

Throughout his 25 year career in the law, Richard has covered the gamut of Personal Injury work. Described as being ‘terrier like’ in his approach to litigation, Richard still loves the thrill of the fight despite his ever advancing years.

Outside of work, Richard lives on the Wirral with his wife and two children. When he isn’t busy helping with homework or coaching his daughter’s football team, Richard enjoys baking and watching his beloved Liverpool FC.

Barry Radford


Barry qualified as a Solicitor in 1999 and has over 20 years post-qualification experience dealing with personal injury claims.

 Barry joined the business in 2015 and having spent time in the role of litigation team manager in the Road Traffic Accident department, he now focuses on his fee-earning role. Barry has experience of dealing with a wide range of personal injury cases including employer’s and public liability matters. He specialises in high value multi-track personal injury claims together with clinical and dental negligence cases.

 Barry recently moved to rural Wales having lived in Manchester for many years and enjoys spending time walking in the countryside with his partner and their miniature dachshund, Rupert.

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