Flight Delay Compensation Helpdesk

Have You Had Your Flight Delayed for More Than 3 Hours?

Get Up To £520 per passenger in Compensation!

Thanks to flight regulations, if you’ve had a flight that was delayed by at least three hours, you could be eligible for compensation.

As long as the plane landed three or more hours late to its destination than it should have done, you could be owed hundreds back per passenger. Aviation rules cover flights arriving and departing from the UK and the EU with UK or EU airlines.

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Depending on the distance of your flight, you can be owed back more for the inconvenience. Providing the airline was at fault for the delay, such as the crew being late or sick, then you can claim compensation from them. Any circumstances where the airline could have avoided the delay qualify.

If your flight was over 3,500km in distance and it was delayed by over four hours, you can claim £520 from the airline. As every passenger is eligible for compensation, that’s £1,040 for a couple and £2,080 for a family of four! Instead of accepting the misery and frustration that came with a delayed flight, get the compensation you deserve.

We work in a No Win No Fee Basis. 

What Issues Count?

With flight delay, some or all of the following issues make you eligible to make a claim:

  • Airline Crew Lateness
  • Airline Crew Sickness
  • Airline Crew Strikes
  • Cancellation due to Overbooked Flight
  • Cancellation due to Bad Weather
  • Airline Technical Issues

As long as the airline was at fault and could have prevented the delay in the first place, you’re eligible to claim.

How Much Am I Entitled To?

The two factors that affect your entitlement are the distance of the flight and the length of the delay. You can see the full amounts in the table below.

Less than 3 hours
3 hours +
3 hours +
3 – 4 hours
4 hours +

Flight Distance
Less than 1,500km
1,500km – 3,500km
Over 3,500km
Over 3,500km

Anything less than three hours doesn’t qualify. Anything more than four hours will result in the same amount of compensation. Compensation amounts are not related to the cost of your ticket, so whether you paid £50 or £5,000 for your ticket, the amount of compensation stays the same.

Why To Choose Us

Fast and Effective

Many airlines do not respond to requests. We do not give up until we enforce your claim.

No Bureaucracy

There are many complex documents to fill out – we know what it takes.

High Success Rate & No Risk

Our years of expertise help you avoid mistakes and increase your chances of success.

Save Time and Energy

After taking a few details from you, we take care of everything – completely stress-free.

We have taken successful action against these airlines and many others

  • Aer Lingus
  • Air France
  • British Airways
  • EasyJet
  • Eurowings
  • Jet2
  • Lufthansa
  • Monarch Airlines
  • Ryanair
  • Scandinavian Airlines
  • Thomas Cook
  • Turkish Airlines
  • Wizz Air
  • CityJet
  • Flybe
  • Loganair

These are some of the airports where we have already been able to help with flight problems

  • Aberdeen Airport
  • Belfast International Airport
  • Birmingham Airport
  • Bristol Airport
  • Edinburgh Airport
  • Glasgow Airport
  • Leeds Bradford Airport
  • Liverpool John Lennon Airport
  • London City Airport
  • London Gatwick
  • London Heathrow
  • London Luton
  • London Stansted
  • Manchester Airport
  • Newcastle Airport
  • Southampton Airport

Meet The Flight Delay
Compensation Helpdesk Team

Our Nicholson Jones Sutton Flight Delay Specialists are sympathetic, understanding, and can help you get the outcome you deserve.

If you would like to discuss an issue, please get in touch to arrange a free no obligation consultation. We’re available by email or phone.

Call or email us today to discuss your claim.

Frequently Asked Questions

Are flight delay claims No Win, No Fee?

They are. If your claim isn’t successful, then you won’t be charged a penny. You only get charged if your claim succeeds. Although any fees will be deducted from your compensation, the main thing is that you will receive a payout for the inconvenience you received from the airline.

Can I make a flight delay claim myself?

You can, but airlines try to argue issues weren’t their fault to avoid paying out. Sometimes it can be much easier to use a claims management company as they will battle your case for you and won’t rest until you’ve got the compensation you deserve.

What happens if the airline rejects the claim?

If the airline is at fault but they’ve rejected your claim, you are able to escalate it even further to the regulator and potentially to court. Using a claims management company can make this process go smoothly as they have a team of legal experts who can win your case on your behalf.

Does this count for UK to EU flights and vice versa?

Yes. After Brexit, the UK turned the EU flight regulations into law, extending the same protection to UK based airlines. This means you can claim for a UK flight to the EU and EU flights to the UK.

Can I claim for multiple flights?

Yes, you can. Any flight that was delayed and which the airline was at fault can be claimed on.

Is the compensation per passenger?

Yes, it is. Any amount of compensation is for each passenger, so if you were on a family holiday, you can potentially claim for thousands at a time.


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Adele Whittle

Director & Head of Strategy and Development

Adele is a qualified solicitor with over 20 years experience working in the legal sector, predominantly within Litigation.

Adele joined the firm in March 2021 and is the member of the management team responsible for the firms strategy, including the growth of a number of key areas of legal practice, heading up the Housing Disrepair and Probate Teams. She also has a keen interest in technology, in particular automation, and will be working on optimising the firm’s processes.

In her spare time Adele enjoys walking the family cockapoo, watching her son play sport, travelling to new places and is obsessed with all things interiors!

Joel Wattis

Probate Assistant

Joel graduated from Nottingham Law School in 2020, with particular emphasis on International Law during his final year. During his time at University, he also undertook Pro Bono work assisting clients in various contractual and tortious issues.

Joining the firm in May 2022, Joel originally started working on the New Business Team, dealing with all incoming claims, before transferring to Contentious Probate in January 2023.

In his role within the department, Joel is tasked with dealing with all incoming contentious probate enquiries and discussing each claim in depth with every client with utmost care and clarity, ensuring each client receives the best assistance and guidance possible.


In his spare time, Joel enjoys all things sport and fitness, and is also an avid historian.

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