Here’s the full picture behind this week’s explainer, including how your case is reviewed at each stage, and what happens if things don’t go the way you expect.
The Short Answer
No outcome can be promised in a personal injury claim, but that doesn’t mean you’re left to wonder where you stand. The fee earner with conduct of your case assesses it consistently as it progresses, from the initial response from the other side through to medical records, medical reports, and any expert evidence the case needs. At each point, you’re advised of your options and given a clear, step-by-step view of what’s likely to achieve the best outcome, with support on hand to reassure you, particularly if a response from the other side isn’t what you expected.
Is Reassurance Available Throughout the Claim?
Doubts about a claim are common, and having someone to turn to at any stage matters.
“Yes, absolutely.”
You can read more about how Personal Injury Claims work on our Personal Injury Claims Service Page.
How Your Claim Is Assessed as It Progresses
Rather than being assessed once at the outset, a claim is reviewed continuously as new evidence comes in.
“The fee earner with conduct of the claim will assess the claim consistently as we progress. So, from the initial response from our opponent to obtaining medical records, obtaining medical reports, expert evidence, whatever that case requires.”
What Happens With That Assessment
As the picture develops, you’re kept informed of your options and the reasoning behind the advice you’re given.
“What the fee earner is going to do is look at the evidence that’s been obtained, advise the client on the options that they have, and give them a step-by-step guide and the options that they have going forward in their claim, and what we think, as the experts in this area, is going to result in the best outcome for that client.”
Having Doubts About Your Claim?
Our team is on hand to talk through where things stand and reassure you at any stage, no cost, no obligation.
Get Free Case Assessment
What If Things Don’t Go to Plan?
Not every response from the other side will be what you expect, but that doesn’t mean the claim has stalled. There’s support in place to help work out the best way forward.
“We’re absolutely here at all stages to reassure clients. Sometimes claims don’t go the way we expect in terms of a response from our opponent, for example, and we’ll be here on hand to advise you of the best possible way to take the claim forward.”
For a broader look at the claims process, see our How Personal Injury Claims Work guide
Think You May Have a Claim?
Get in touch and we’ll explain how we assess and support claims every step of the way.
START YOUR FREE ENQUIRY
Frequently Asked Questions
No outcome can be promised, but your claim is assessed consistently as it progresses, and you’re advised of your options and the approach most likely to achieve the best result at each stage.
Yes, support is available at all stages to talk through where things stand and address any concerns you have.
We’ll be on hand to advise you of the best way to take the claim forward, even if things don’t initially go the way you anticipated.
Ready to Take the Next Step?
Speak to our team today if you’d like reassurance about where your claim stands.
Fill in Our Enquiry Form
Conclusion
No solicitor can guarantee how a claim will turn out, but you shouldn’t have to navigate the uncertainty alone. With your case assessed at every stage and support available whenever doubts arise, the aim is to keep you informed and reassured, whatever the claim throws up along the way.
Thinking about a claim? Read about Personal injury claims and how No Win No Fee works, or send us your enquiry.
No Win No Fee: The law limits our success fee to 25% of the compensation for pain, suffering and loss of amenity and for past financial losses, after any state benefits are repaid. Compensation for future losses is not counted. If you win, our success fee is deducted from your compensation. It is a percentage of our basic charges, and the law limits it as set out above. If the legal costs we recover from the other side do not cover our charges, your agreement also lets us take that shortfall from your compensation. We cap the success fee and any shortfall together at 25% of your compensation, or at 40% for some types of claim. Any After the Event insurance premium is not part of any cap on our fees: it is always deducted from your compensation in addition. It is payable only if you win, and is never charged upfront. Your letter of engagement sets out exactly what you will pay for your type of claim, and we explain it before you sign. If you lose, you pay us nothing. This applies as long as you keep to your responsibilities under the agreement. You may have to pay costs if you end your claim early, fail to beat an offer the other side made, or a court finds your claim dishonest or exaggerated; where we have arranged After the Event insurance, it covers some of these costs if you keep to the policy's terms. See exactly what you pay.