Will it cost me anything if my claim doesn't succeed?
No. We act under a genuine no win, no fee agreement, which means you don't pay our fees if your claim is unsuccessful.
What if I wasn't using a crossing, or was partly to blame?
You may still be able to claim. Under the Highway Code, drivers must take extra care around people on foot, who sit at the top of the hierarchy of road users. Compensation can be reduced to reflect any share of the blame.
The driver didn't stop, or wasn't insured. What now?
You may still be able to claim through the Motor Insurers' Bureau (MIB), which compensates people injured by untraced or uninsured drivers. Report it to the police as soon as you can.
I tripped on a broken pavement. Who do I claim against?
Usually the local council responsible for maintaining the pavement. Photos of the defect, with something for scale, and the exact location make a big difference.
How long do I have to make a claim?
Usually three years from the date of the accident. The sooner you start, the easier it is to gather evidence like dashcam or CCTV footage and witness details.
Do the 2021 whiplash reforms affect my claim?
No. Pedestrians are treated as vulnerable road users, so the whiplash tariffs and the Official Injury Claim portal that apply to car occupants don't apply to you.