Tenancy Deposit Claims

Tenancy Deposit Claims

Tenancy deposit protection laws, enacted in 2007, require your landlord to deposit your tenancy deposit in a secure scheme. This scheme was implemented to increase transparency in the housing and rental markets. 

Currently, there are three different deposit protection schemes that have received government support:

  1. MyDeposits
  2. Deposit Protection Service
  3. Tenancy Deposit Scheme

Your Landlords Legal Obligations…

If you had an assured short-hold tenancy, your landlord is required by law to protect your deposit within 30 days of receiving it. If this is not followed, there are two possible consequences:

Your landlord cannot terminate your tenancy or regain possession of the property.

• With the help of a solicitor – you can apply for compensation ranging from one to three times the amount of your deposit.

If you believe your landlord has breached their legal obligations, or even if the deposit has not been protected between continuous lease periods, just contact our Tenancy deposit team with the date the tenancy started and they can instantly check if your deposit is protected or NOT.

Boundary Disputes resolve

What happens if your deposit is NOT protected?

If your landlord has failed to put your tenancy deposit in a protection scheme within 30 days, you are in a position to take your landlord to court and claim compensation amounting to 1 to 3 times the amount of your deposit or a full refund on your tenancy deposit.

If your landlord breaches the tenancy deposit protection rules, you may be entitled to compensation if:

  • It takes too long to enrol your tenancy deposit in a deposit protection scheme.
  • Does not give you information about your tenancy deposit protection scheme.
  • Does not place your tenancy deposit in a protection scheme.


What happens if your deposit WAS protected?

Even if your deposit was protected, you may be entitled to tenancy deposit compensation if your landlord did not protect it within 30 days or the provided prescribed information.

How we can help you

Our Tenancy Deposit Team can help you with the following aspects: 


Professional Negligence

  • You either know or suspect that your deposit was not secured, in which case we can check if your deposit is protected by the government backs scheme FREE of charge.
  • Your deposit was secured more than 30 days after it was delivered to your landlord or their agent.
  • You were not given any information about the scheme.
  • Your security deposit was not returned to you at the end of your tenancy.

Call us today and one of our experienced team members will help guide you through the process.


Our team has extensive experience in dealing with Tenancy Deposit matters. We are sympathetic, understanding, and here to help you every step of the way.

Nicholson Jones Sutton Solicitors can usually act on your behalf on a No Win No Fee basis.

If you would like to discuss a matter or require some more information, please contact us via phone or email to arrange a free no-obligation consultation.


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Leanne Henton

Technical Litigation Manager

Leanne studied the Bar Vocational Course at the BPP Law School in Leeds, and graduated with Very Competent, before cross-qualifying as a Solicitor in 2013.

She joined the firm in 2009 as a Personal Injury Fee Earner, dealing with various matters including Road Traffic Accidents, Employment and Public Liability, and Medical Negligence.

Leanne progressed onto a Litigation Team Manager role in 2015, managing a team of RTA Personal Injury Fee Earners, and further on to Technical Litigation Manager in 2020, working closely with the Directors to ensure the success of the RTA Personal Injury Department.

Throughout 2022, in addition to her work in the RTA Personal Injury Department, Leanne has been heavily involved in the development of the Family and Data Breach Departments.

In her personal life Leanne enjoys spending time with her young family.

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