Will it cost me anything if my claim doesn't succeed? +
No. We act under a genuine no win, no fee agreement, which means you don't pay our fees if your case is unsuccessful.
What if the council says the repair is already scheduled? +
We can only take on cases where the repair isn't already booked in. If it's already scheduled, the fastest route is usually to follow that up directly with your landlord.
Do I need to have complained already? +
Yes — we can only act once you've formally reported the disrepair to your landlord. If you haven't yet, report it first, then get in touch.
What will I actually get out of this? +
Two things: pressure on your landlord to complete the outstanding repairs within a set timeframe, and a claim for the compensation you may be entitled to for the disruption caused.