NJS Law
Regulated by the SRA
03300 534 123
Council & housing association tenants — England & Wales

Your landlord ignored you.
The law hasn't.

If you've reported disrepair — damp, mould, leaks, cracks — and nothing's been done, you may be entitled to compensation and the repairs you've been waiting for. No win, no fee.

No upfront cost Free independent survey SRA-regulated solicitors
Why tenants choose NJS Law
  • Free independent home survey
  • No win, no fee — guaranteed
  • SRA regulated, No. 8006550
  • We push your landlord for repairs on a set timeframe

Three quick checks

We can only take on cases that meet these — worth checking before you fill anything in.

Your landlord is the council or a housing association

You've already formally reported the disrepair

The repair isn't already scheduled to happen

How your claim works

Four stages, from first call to your home being put right.

01

Free home survey

We arrange an independent expert to inspect your property and record exactly what work is needed.

02

Repairs pushed through

We hold your landlord to a set timeframe for getting the repairs actually carried out.

03

Compensation pursued

We pursue the compensation you may be entitled to for the stress, inconvenience and disruption caused.

04

No win, no fee

We act under a genuine no win, no fee agreement — you don't pay us unless your case succeeds.

What you can claim for

Any of these, reported and unresolved, could form the basis of a claim.

Damp & mould
Leaking pipes & roofs
Cracks & brickwork
Rotten windows & doors
Faulty boilers
Faulty electrics

Find out if you're eligible

Takes about 60 seconds. An specialist will confirm your eligibility and talk you through next steps — no obligation.

✅No win, no fee — nothing to pay if your case doesn’t succeed

✅Regulated by the Solicitors Regulation Authority

✅We can only help if repairs haven’t already been scheduled

FIND OUT IF YOU ARE ELIGIBLE TO CLAIM FOR REPAIRS AND COMPENSATION

✅ Fast Claims Process
Housing Disrepair Claims — No Win, No Fee | NJS Law
SRA regulated Authorised solicitors, held to professional conduct rules
No upfront cost Genuine no win, no fee — nothing to pay if you don't win
Free home survey An independent expert assesses the property at no cost to you
Nationwide Acting for council & housing association tenants across England & Wales

Common questions

Will it cost me anything if my claim doesn't succeed? +

No. We act under a genuine no win, no fee agreement, which means you don't pay our fees if your case is unsuccessful.

What if the council says the repair is already scheduled? +

We can only take on cases where the repair isn't already booked in. If it's already scheduled, the fastest route is usually to follow that up directly with your landlord.

Do I need to have complained already? +

Yes — we can only act once you've formally reported the disrepair to your landlord. If you haven't yet, report it first, then get in touch.

What will I actually get out of this? +

Two things: pressure on your landlord to complete the outstanding repairs within a set timeframe, and a claim for the compensation you may be entitled to for the disruption caused.

Behind the Scenes – Housing Disrepair Clients Experiences

NJS Law Limited is a Limited company which is UK based registration number 15170704.

Our services are authorised and regulated by the Solicitors Regulation Authority. www.sra.org.uk